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Description
ET Ducky serves as a comprehensive diagnostics platform and remote monitoring management (RMM) solution tailored for both Windows and Linux endpoints. It captures kernel-level events—utilizing ETW on Windows and eBPF on Linux—and processes them on the agent, ensuring that personally identifiable information (PII) is filtered out while leveraging AI to articulate the root causes of alerts in straightforward terms. Surrounding this foundational capability are essential RMM tools that enable teams to respond effectively, including a browser-based remote desktop, threshold alerts that come with pre-explained root causes, behavioral security measures like ransomware detection and host isolation, approved-script execution, insightful reporting, multi-agent queries, and fleet management functionalities. Notably, raw event data remains on the machine, with only the curated evidence and AI-generated conclusions transmitted to the cloud. Designed specifically for IT teams and managed service providers (MSPs), it aims to significantly reduce the time taken to resolve tickets that other solutions might only address superficially, integrating RMM, application performance monitoring (APM), and behavioral detection into a single streamlined product. Users can take advantage of a free tier by bringing their own AI key, while paid plans start at $39 per month, making it an accessible option for various organizations. Each feature is crafted to enhance operational efficiency and drive effective incident management.
Description
The RemoteAware™ GenAI Analytics Platform for IoT revolutionizes the interpretation of intricate sensor and device data streams by delivering clear and actionable insights through cutting-edge generative AI techniques. This platform is capable of ingesting and normalizing massive volumes of diverse IoT data sourced from edge gateways, cloud APIs, or remote assets, utilizing scalable AI pipelines to identify anomalies, predict equipment malfunctions, and produce prescriptive recommendations articulated in straightforward narratives. With a cohesive, web-based dashboard, users benefit from immediate access to crucial performance metrics, customizable alerts, and notifications based on set thresholds, along with the ability to dynamically drill down for time-series analysis. Additionally, the platform's generative summary reports distill extensive datasets into succinct operational briefs, while its capabilities in root-cause analysis and what-if simulations support proactive maintenance and optimal resource distribution. Ultimately, this platform empowers organizations to make data-driven decisions efficiently and effectively.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$39/month (free tier available
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ET Ducky
Founded
2026
Country
United States
Website
etducky.com
Vendor Details
Company Name
New Boundary Technologies
Founded
1985
Country
United States
Website
newboundary.com/internet-of-things/remoteaware-gen-ai-analytics-platform/
Product Features
RMM
Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management
Product Features
IoT Analytics
Activity Dashboard
Activity Tracking
Analytics
Asset Tracking
Data Collection
Data Synchronization
Data Visualization
ETL
Multiple Data Sources
Performance Analysis
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Status Tracking
Alternatives
No Alternatives