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ease
features
design
support

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Description

ERNIE X1.1 is Baidu’s latest reasoning AI model, designed to raise the bar for accuracy, reliability, and action-oriented intelligence. Compared to ERNIE X1, it delivers a 34.8% boost in factual accuracy, a 12.5% improvement in instruction compliance, and a 9.6% gain in agentic behavior. Benchmarks show that it outperforms DeepSeek R1-0528 and matches the capabilities of advanced models such as GPT-5 and Gemini 2.5 Pro. The model builds upon ERNIE 4.5 with additional mid-training and post-training phases, reinforced by end-to-end reinforcement learning. This approach helps minimize hallucinations while ensuring closer alignment to user intent. The agentic upgrades allow it to plan, make decisions, and execute tasks more effectively than before. Users can access ERNIE X1.1 through ERNIE Bot, Wenxiaoyan, or via API on Baidu’s Qianfan platform. Altogether, the model delivers stronger reasoning capabilities for developers and enterprises that demand high-performance AI.

Description

Salesforce Koa represents the company's inaugural CRM reasoning model tailored for Agentforce, developed using NVIDIA Nemotron and enhanced by 27 years of accumulated Salesforce CRM expertise to navigate intricate, multi-step tasks in enterprise environments. Rooted in nearly three decades of CRM application experience, it has undergone additional training on a unique synthetic dataset that reflects authentic business processes, workflows, and operational regulations. The scenarios employed during training are designed to replicate the reasoning, tool utilization, and decision-making processes that Agentforce agents engage in throughout the customer journey, which includes activities like lead generation, opportunity qualification, and service case resolution, applicable across over 14 different sectors. Koa is specifically crafted for precise CRM functions and is assessed using Salesforce CRM Bench, incorporating genuine workflows such as opportunity updates, case routing, and follow-up scheduling. According to Salesforce, Koa achieves an 11% increase in accuracy for selecting appropriate actions and recalls customer context with a reliability that is 2.1 times greater than previous models. This innovative approach not only enhances efficiency but also significantly improves the overall customer experience across the board.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

C#
C++
CSS
Clojure
ERNIE 4.5
Elixir
F#
Go
Java
JavaScript
Julia
NVIDIA Nemotron
PHP
Python
R
Rust
SQL
Salesforce
Salesforce Agentforce
Scala

Integrations

C#
C++
CSS
Clojure
ERNIE 4.5
Elixir
F#
Go
Java
JavaScript
Julia
NVIDIA Nemotron
PHP
Python
R
Rust
SQL
Salesforce
Salesforce Agentforce
Scala

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Baidu

Founded

2000

Country

China

Website

yiyan.baidu.com

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/agentforce/koa/

Product Features

Alternatives

ERNIE 5.1 Reviews

ERNIE 5.1

Baidu

Alternatives

ERNIE 5.0 Reviews

ERNIE 5.0

Baidu
ERNIE 4.5 Reviews

ERNIE 4.5

Baidu
Nemotron 3 Reviews

Nemotron 3

NVIDIA