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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

EPSS allows organizations to present a diverse array of knowledge assets—including simulations, multimedia files, and documents—tailored specifically to each phase of a process being carried out, granting users instant access to these resources with just a click to expedite the completion of business operations effectively, accurately, and in line with best practices. As a result, companies can significantly lower the number of help desk inquiries, boost employee efficiency, enhance skill levels, and diminish interruptions caused by IT changes. By providing electronic support delivery for users of IT applications, businesses can further streamline user productivity and lessen the volume of help desk requests. This approach not only facilitates seamless execution of business processes but also ensures adherence to established best practices throughout various operational tasks. Ultimately, the integration of EPSS fosters a more proficient and responsive work environment.

Description

OpenText’s MBPM, previously known as Metastorm BPM, offers the tools and flexibility necessary to transform your aspirations for business enhancement into tangible outcomes. In an era marked by heightened competition, shifting regulations, and evolving customer expectations, organizations are increasingly seeking methods to boost their operational effectiveness and adaptability. By utilizing a more dynamic and intelligent business process platform, companies can seamlessly integrate their core applications and data. This integration fosters deeper insights into business operations while enabling the swift design of processes that set them apart from competitors, unencumbered by the limitations of outdated systems. Additionally, leveraging customized user experiences that harness the latest advancements in social, mobile, and cloud technologies is crucial. Through comprehensive business process analysis, organizations can swiftly attain impactful results and stay ahead in today's fast-paced market. Ultimately, the right tools can empower businesses to navigate changes with greater ease and confidence.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

OpenText Process Automation No 
Oracle Cloud Infrastructure No 
SAP Cloud Platform No 

Integrations

OpenText Process Automation Yes 
Oracle Cloud Infrastructure Yes 
SAP Cloud Platform Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Epiance Software

Founded

2001

Country

India

Website

www.epiplex500.com

Vendor Details

Company Name

OpenText

Founded

1991

Country

Canada

Website

www.opentext.com/products-and-solutions/products/digital-process-automation/alternative-process-solutions/opentext-mbpm

Product Features

Business Process Management

Access Controls / Permissions No 
Alerts / Notifications No 
Business Process Automation No 
Business Rules Management No 
Collaboration Yes 
Process Change Tracking Yes 
Process Mapping Yes 
Process Modeling & Design Yes 
Visual Workflow Management No 

Product Features

Business Process Management

Access Controls / Permissions No 
Alerts / Notifications No 
Business Process Automation No 
Business Rules Management No 
Collaboration No 
Process Change Tracking No 
Process Mapping No 
Process Modeling & Design No 
Visual Workflow Management No 

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