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Description
ENCollect is an omnichannel digital collection management system that includes a field app for field staff, backend deposit screens for staff and APIs for integration with other payment systems. Both cloud-based and on-premise deployments can be used.
Modules for payment tracking, reconciliation and delinquency management, settlements and legal actions, as well as repossession, are all available in the ENCollect package. The platform also offers back-office digitization, automation workflows.
The allocation engine allows users set up parameters to automate the allocation of accounts to branch agents, field agents, and phone agents. ENCollect can be integrated with banking systems and credit card management tools to facilitate settlement and recovery workflows.
Description
Bank branches are undergoing a significant transformation from conventional service models to highly automated business hubs. Auriga's WWS Greæter is a cutting-edge tablet application specially crafted to meet the evolving needs of branch personnel as they transition from transaction managers to interaction facilitators. This shift in branch banking is propelled by a customer base that is increasingly empowered by digital technology, the rapid expansion of secure and dependable digital service options, and the ongoing drive to improve customer satisfaction while maximizing sales opportunities with every interaction. By introducing advanced self-service machines within branches, financial institutions can greatly alleviate the workload of tellers handling routine, low-value transactions. As branch staff navigate this evolving landscape, they are challenged to balance the imperative of boosting high-value product sales with customers' rising expectations for a more enjoyable and fulfilling banking experience. Consequently, adapting to these changes is crucial for maintaining competitiveness in the modern banking environment.
API Access
Has API
API Access
Has API
Integrations
Finacle
Razorpay
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Enterprise Tiger
Founded
2016
Country
India
Website
www.sumeruentiger.com/encollect
Vendor Details
Company Name
Auriga
Country
United States
Website
www.aurigaspa.com/en/banking/products-and-solutions/branch/wws-greaeter/
Product Features
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management
Product Features
Mobile Device Management (MDM)
Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support