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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ENCollect is an omnichannel digital collection management system that includes a field app for field staff, backend deposit screens for staff and APIs for integration with other payment systems. Both cloud-based and on-premise deployments can be used. Modules for payment tracking, reconciliation and delinquency management, settlements and legal actions, as well as repossession, are all available in the ENCollect package. The platform also offers back-office digitization, automation workflows. The allocation engine allows users set up parameters to automate the allocation of accounts to branch agents, field agents, and phone agents. ENCollect can be integrated with banking systems and credit card management tools to facilitate settlement and recovery workflows.

Description

Originally, Efficient App was solely focused on debt collection, requiring considerable manual effort for many processes. However, following a significant upgrade, it now boasts comprehensive Customer Relationship Management (CRM) capabilities. Just like in the past, Efficient App enables InterStation agents and back-office personnel to track accounts from the initiation of a claim all the way through to its resolution. Both customers and agents can easily monitor each stage of the process. With the new enhancements, a majority of tasks are now automated, minimizing the potential for oversights or mistakes. For example, all incoming and outgoing emails—whether from the debtor, agent, customer, or a third party—are automatically organized and stored in the relevant account along with appropriate notes. Additionally, when an action is initiated that demands attention from one or more individuals, it automatically updates their personal calendars with the necessary task and its deadline, ensuring everyone stays informed and accountable. This transformation not only streamlines operations but also significantly improves communication and efficiency within the team.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Finacle
Razorpay

Integrations

Finacle
Razorpay

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Enterprise Tiger

Founded

2016

Country

India

Website

www.sumeruentiger.com/encollect

Vendor Details

Company Name

InterStation Debt Collections

Founded

1998

Country

Switzerland

Website

www.inter-station.com

Product Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Product Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

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