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Average Ratings 0 Ratings
Description
EIS offers a cutting-edge, cloud-native, API-first SaaS platform tailored for the insurance industry, empowering dynamic insurers to innovate with the agility of a technology firm. Their comprehensive platform accommodates various lines of business, such as group benefits, property and casualty, life and annuities, and protection. With an architecture that is open, event-driven, and responsive in real time, EIS enables insurers to enhance their agility and operational efficiency, facilitating swift innovation, quicker product launches, and the creation of new revenue streams while fostering customer-focused insurance solutions. The platform comprises essential core systems, including PolicyCore for managing policies, BillingCore for overseeing billing processes, ClaimCore for claims management, and CustomerCore for managing customer relationships. These components can function independently or as an integrated suite, ensuring seamless end-to-end support across the entire insurance lifecycle, which encompasses policy management, underwriting, claims processing, billing, and customer engagement. By leveraging this robust platform, insurers can effectively respond to market demands and enhance their overall service delivery.
Description
General Magic is a specialized AI messaging solution tailored for the insurance sector, allowing firms to streamline customer workflows via SMS and other messaging platforms. By utilizing AI agents that can manage tasks such as quoting, renewals, policy adjustments, and claims updates in real-time, it enables insurers to execute essential operations through straightforward text conversations rather than relying on phone calls or web portals. The platform seamlessly connects with various systems, including policy, quote, claims, and CRM, through APIs, ensuring that dialogues are supported by up-to-date insurance data while automatically refreshing records as processes advance. Furthermore, it tracks every interaction with customers and assesses users based on intent, frustration levels, and the potential for churn, providing insights that help teams identify when intervention might be necessary. The central feature of the platform, known as Cell, effectively converts customer inquiries into actionable steps across fundamental insurance systems, proactively requesting any missing details and automating follow-up communications to enhance customer engagement. This innovative approach not only improves efficiency but also elevates the overall customer experience within the insurance landscape.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
EIS
Founded
2008
Country
United States
Website
www.eisgroup.com
Vendor Details
Company Name
General Magic
Country
United States
Website
generalmagic.inc/