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Average Ratings 0 Ratings

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ease
features
design
support

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Description

EIS offers a cutting-edge, cloud-native, API-first SaaS platform tailored for the insurance industry, empowering dynamic insurers to innovate with the agility of a technology firm. Their comprehensive platform accommodates various lines of business, such as group benefits, property and casualty, life and annuities, and protection. With an architecture that is open, event-driven, and responsive in real time, EIS enables insurers to enhance their agility and operational efficiency, facilitating swift innovation, quicker product launches, and the creation of new revenue streams while fostering customer-focused insurance solutions. The platform comprises essential core systems, including PolicyCore for managing policies, BillingCore for overseeing billing processes, ClaimCore for claims management, and CustomerCore for managing customer relationships. These components can function independently or as an integrated suite, ensuring seamless end-to-end support across the entire insurance lifecycle, which encompasses policy management, underwriting, claims processing, billing, and customer engagement. By leveraging this robust platform, insurers can effectively respond to market demands and enhance their overall service delivery.

Description

General Magic is a specialized AI messaging solution tailored for the insurance sector, allowing firms to streamline customer workflows via SMS and other messaging platforms. By utilizing AI agents that can manage tasks such as quoting, renewals, policy adjustments, and claims updates in real-time, it enables insurers to execute essential operations through straightforward text conversations rather than relying on phone calls or web portals. The platform seamlessly connects with various systems, including policy, quote, claims, and CRM, through APIs, ensuring that dialogues are supported by up-to-date insurance data while automatically refreshing records as processes advance. Furthermore, it tracks every interaction with customers and assesses users based on intent, frustration levels, and the potential for churn, providing insights that help teams identify when intervention might be necessary. The central feature of the platform, known as Cell, effectively converts customer inquiries into actionable steps across fundamental insurance systems, proactively requesting any missing details and automating follow-up communications to enhance customer engagement. This innovative approach not only improves efficiency but also elevates the overall customer experience within the insurance landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

EIS BillingCore
Guidewire
HubSpot CRM
Salesforce
Zoho CRM

Integrations

EIS BillingCore
Guidewire
HubSpot CRM
Salesforce
Zoho CRM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

EIS

Founded

2008

Country

United States

Website

www.eisgroup.com

Vendor Details

Company Name

General Magic

Country

United States

Website

generalmagic.inc/

Product Features

Product Features

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