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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The Global Equipment Management System (EGEM) is an extensive system tailored for businesses to oversee their diverse machinery and equipment assets, regardless of scale, enabling the documentation of all equipment movements and related expenses, such as maintenance schedules, sales, returns, transfers to different sites, and disposal. Comprising five key modules—Fleet Management, Measurement and Testing Equipment, Repair and Maintenance, Storage, and Management—EGEM leverages a web-based framework that supports multiple languages, facilitating the management of machinery and equipment spread across various locations from a centralized platform while ensuring that equipment tags can be easily tracked. This innovative system has helped streamline operations in construction sites, offices, and various environments by promoting better organization, reducing costs, enhancing efficiency, and effectively managing workplace safety and employee health. By integrating all these functionalities, EGEM not only simplifies equipment tracking but also contributes to a more organized and productive working environment.

Description

Eeedo Desk offers a comprehensive omnichannel customer service platform that integrates various communication methods into one cohesive tool. This innovative software is designed for efficient management of customer service and complaints across all channels. Additionally, it allows users to track maintenance data for vehicles, rolling stock, and various equipment through a cloud-based fleet maintenance system. With our solution, you can effectively manage customer service tickets and address complaints by receiving submissions from email, call center tools, your website, and social media platforms. If more information is required, customer service representatives can seamlessly delegate tasks to the appropriate individuals within your organization. By utilizing our cloud-based software, you can enhance the speed and quality of your customer service, ultimately leading to improved satisfaction and loyalty. In today's fast-paced environment, having a reliable system like Eeedo Desk is crucial for staying ahead of customer expectations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$100 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ENKA Systems

Founded

2017

Country

Turkey

Website

www.enkasystems.com/solutions/egem-global-equipment-management-system/egem-overview/

Vendor Details

Company Name

eeedo

Founded

2010

Country

Finland

Website

eee.do/

Product Features

Equipment Maintenance

Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Product Features

Social Networking

Activity / News Feed
Advertising Management
Blogs
Data Security
Event Management
Group Management
Media Library
Privacy Options
Real-time Chat
Social Media Integration
Social Media Tagging
User Profiles

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