Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

EDAMS Maintenance Management encompasses every aspect of maintenance oversight, which includes routine, proactive, and preventive measures, along with the effective management and operation of resources within a Municipality or Utility setting. It addresses the diverse range of services offered by the Organization, spanning Water, Sewer, Electricity, Environmental concerns, Roadways and Pavements, Properties and Buildings, Health services, among others. Additionally, the EDAMS Call Centre module provides seamless integration of call center operations with work order management, scheduling, dispatch capabilities, and real-time monitoring features. This module can also function independently as a standalone solution. It facilitates a comprehensive integration of business processes, linking the call center directly to the field teams. Furthermore, EDAMS MMS is equipped with pre-configured lists of Maintenance Activities that embody the industry's best practices, and it has been specifically designed to cater to Utilities equipped with Networks, Facilities, and Plants infrastructure. Ultimately, this comprehensive system enhances operational efficiency and service delivery across various sectors.

Description

ServMate is an innovative software solution designed for field service management and CMMS, specifically tailored for engineering-oriented service teams in Australia, such as instrument technicians, calibration laboratories, industrial maintenance providers, and field service engineers. This comprehensive platform includes features like drag-and-drop scheduling for job dispatch, automated preventive maintenance, inventory tracking for both van-stock and warehouses, detailed asset and device management with complete service histories, and the ability to create purchase orders directly from the field. What truly distinguishes ServMate are its unique offerings: a specialized calibration compliance module that manages intervals, due dates, certificate organization, and audit-ready records—capabilities that are typically absent in standard FSM platforms—and the ServMate Buyer's Network, which connects customers to industrial spare parts at a price reduction of 20-30% off the list price, including hard-to-find and obsolete items. Additionally, it operates on a flexible pricing model starting at A$69 per user per month, with no long-term commitments required, ensuring a user-friendly experience backed by local support. With its Australian roots and dedicated support, ServMate is well-equipped to meet the specific needs of its users in the field service industry.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$69 AUD/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Hydro-Comp Enterprises

Founded

1986

Country

Cyprus

Website

edams.com/products/asset-management/maintenance-management/

Vendor Details

Company Name

ServMate

Founded

2026

Country

Australia

Website

www.servmate.com.au

Product Features

CMMS

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Product Features

CMMS

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Alternatives

EDAMS GIS Systems Reviews

EDAMS GIS Systems

Hydro-Comp Enterprises

Alternatives

GP MaTe Reviews

GP MaTe

MATE PCS
EDAMS Assets Management Reviews

EDAMS Assets Management

Hydro-Comp Enterprises
EDAMS Environment & Government Reviews

EDAMS Environment & Government

Hydro-Comp Enterprises
Fleet Mate Reviews

Fleet Mate

Zeen Group Pty Ltd