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design
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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ECI Horizon represents an all-encompassing ERP and e-commerce platform specifically designed for business supplies dealers in the UK and Ireland, covering areas such as office supplies, interior design, and workwear. This solution optimizes operations by automating back-office tasks, leading to lower operational expenses, improved efficiency, and greater profitability. Among its key features are real-time inventory management, effortless integration with leading suppliers and manufacturers, and customizable e-commerce solutions like HorizonWeb and EvolutionX. Furthermore, Horizon provides powerful sales management tools, integrated accounting options, and sophisticated reporting functionalities, equipping businesses with the actionable insights necessary for making strategic decisions. With over three decades of expertise in the industry, ECI crafted Horizon to tackle the specific challenges faced by business supplies dealers, ensuring they remain competitive in an ever-evolving marketplace. This tailored approach empowers dealers to navigate their unique circumstances effectively.

Description

The Horizon hosted phone system is a comprehensive solution for business communication, offering a wide array of both fixed and mobile telephony functions through a user-friendly web interface. As the leading cloud telephony option available today, Horizon boasts an extensive feature set designed to cater to the needs of businesses of all sizes and structures. Cavendish has been a pioneer in providing the Horizon system, accumulating significant expertise in its setup, installation, training, and support for various phone system configurations that contemporary businesses demand. With the capability to implement auto attendant features, businesses can streamline call routing by presenting callers with menu options. Additionally, users can access their phone number and customize settings from any enabled device within the organization, enhancing flexibility and efficiency in communication. This adaptability makes Horizon an invaluable asset for modern companies aiming to optimize their telephony solutions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

3CX
Cisco Secure Cloud Analytics
Cloud9
Coreprint
Gamma
InVentry
Kynection KIM
MiCloud Connect
Microsoft 365
Microsoft Outlook
Microsoft Teams
Obihai
Skype

Integrations

3CX
Cisco Secure Cloud Analytics
Cloud9
Coreprint
Gamma
InVentry
Kynection KIM
MiCloud Connect
Microsoft 365
Microsoft Outlook
Microsoft Teams
Obihai
Skype

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ECI Solutions

Founded

1999

Country

United States

Website

www.ecisolutions.com/en-gb/products/horizon/

Vendor Details

Company Name

Cavendish

Country

United Kingdom

Website

www.cavcoms.com/horizon/

Product Features

ERP

Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

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