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Description
EAZY CRM is a cloud-enabled customer relationship management platform built to simplify sales, service, and customer engagement processes through a single connected system.
The solution helps businesses organize and manage leads, opportunities, follow-ups, and customer interactions with greater efficiency through structured workflows and real-time activity monitoring.
It also supports operational processes such as quotation handling, expense and reimbursement tracking, approval management, and sales coordination, helping teams maintain better process visibility and control.
For after-sales operations, EAZY CRM includes customer support tools like service ticket management, AMC monitoring, and issue resolution workflows to improve customer experience and response times.
With live dashboards, performance tracking, and complete customer insights, businesses can make informed decisions while improving productivity across sales and service teams.
Integrated with ERP and DMS platforms, EAZY CRM creates a connected ecosystem that aligns pre-sales, sales, and post-sales activities while reducing operational gaps between departments.
Description
Sugati seamlessly combines essential travel operations to simplify the management of every aspect of a journey, both from the client-facing side and the operational background. Our travel agency software is designed to minimize the costs linked to employee training, customer response management, sales tracking, and negotiation processes. By utilizing our travel technology, you can foster strong customer relationships that lead to recurring income. It ensures exceptional service and experience management throughout the sales process, during vacations, and in the post-sale period. Sugati offers an all-encompassing integration of travel business functionalities that enables intelligent reporting and provides actionable insights, leading to more efficient processes and a more satisfied team. This innovative software is tailored to meet the unique demands of travel agencies, making it an indispensable tool in the industry.
API Access
Has API
API Access
Has API
Integrations
Chatlayer by Sinch
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Eazy ERP Technologies Pvt Ltd
Founded
2007
Country
India
Website
www.eazycrm.in/
Vendor Details
Company Name
Sugati
Founded
2003
Country
United Kingdom
Website
sugatitravel.com
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management
