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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

EAZY CRM is a cloud-enabled customer relationship management platform built to simplify sales, service, and customer engagement processes through a single connected system. The solution helps businesses organize and manage leads, opportunities, follow-ups, and customer interactions with greater efficiency through structured workflows and real-time activity monitoring. It also supports operational processes such as quotation handling, expense and reimbursement tracking, approval management, and sales coordination, helping teams maintain better process visibility and control. For after-sales operations, EAZY CRM includes customer support tools like service ticket management, AMC monitoring, and issue resolution workflows to improve customer experience and response times. With live dashboards, performance tracking, and complete customer insights, businesses can make informed decisions while improving productivity across sales and service teams. Integrated with ERP and DMS platforms, EAZY CRM creates a connected ecosystem that aligns pre-sales, sales, and post-sales activities while reducing operational gaps between departments.

Description

Hyperengage is an innovative AI-enhanced go-to-market copilot designed specifically for Customer Success and Account Management teams, aiming to optimize customer retention, drive expansion, and accelerate revenue growth. By integrating automation, predictive insights, and a cohesive view of customer data, it revolutionizes the operational dynamics of post-sales teams through a singular platform. Essentially, Hyperengage removes tedious manual tasks by automatically documenting customer interactions, tracking activities, and prioritizing daily responsibilities, which allows teams to dedicate more time to fostering impactful relationships. Its Automated Customer Engagement system consistently monitors for signals of potential churn, such as decreasing product usage, unmet milestones, or lingering issues, and proactively initiates personalized outreach to re-engage and retain clients. Additionally, the AI-Driven Task & Workflow Automation component acts as a virtual assistant for Customer Success Managers and Account Managers, streamlining their workflows and enhancing productivity in their roles. This holistic approach not only improves efficiency but also positions teams to better understand and respond to customer needs.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Chatlayer by Sinch

Integrations

Chatlayer by Sinch

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Eazy ERP Technologies Pvt Ltd

Founded

2007

Country

India

Website

www.eazycrm.in/

Vendor Details

Company Name

Hyperengage

Founded

2023

Country

United States

Website

hyperengage.io

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Alternatives

Alternatives

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