Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We equip companies with the necessary tools and assistance to expand their customer base, enhance their marketing initiatives, and streamline their operational processes. Our cloud-based technology safeguards against data loss during local power interruptions and mitigates downtime that may arise from relocating offices or moving employees within the same workspace. By removing the complexities tied to the installation and upkeep of landlines, we can not only cut your operating expenses but also boost your overall efficiency. Our call center software is designed to enhance the dialing capacity of each representative while simultaneously improving your response rates. Additionally, our telemarketing software enables you to reach out to thousands of individuals at once, transferring calls only to agents when a real person is engaged on the line. This innovative approach removes the burdens of paperwork, manual dialing, and waiting on hold, allowing agents to focus on meaningful interactions. Ultimately, our solutions empower businesses to operate with greater agility and productivity.
Description
PIMS Dialer, developed by Pimsware, is a versatile and secure cloud-based solution designed for call centers of varying sizes, with a monthly fee of just $125 per agent. This service encompasses unlimited outbound minutes, comprehensive technical support, call recording capabilities, and access to both existing and upcoming features of the dialer. Additionally, it provides an array of tools aimed at enhancing dialing strategies, call management, compliance adherence, and reporting functionalities, making it a robust choice for call center operations. Furthermore, its scalability ensures that businesses can adapt the system as they grow, meeting evolving communication needs.
API Access
Has API
API Access
Has API
Integrations
SurveyMonkey
Zoho CRM
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$125.00/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dynamic Interactive
Founded
2002
Country
United States
Website
www.dynamicic.com/automated-calling-system
Vendor Details
Company Name
Pimsware
Founded
2004
Country
Georgia
Website
www.pimsware.com
Product Features
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
Telemarketing
Auto Dialer
CRM
Call Logging
Call Recording
Call Routing
Call Scripting
IVR / Voice Recognition
Inbound Call Center
Lead Distribution
Outbound Call Center
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management