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Description
Residing in an urban environment often leaves us with insufficient time to accomplish everything on our to-do lists. Dunzo transforms the way you navigate your city, shop, and access various services like never before. Our app links you with the closest delivery partner capable of handling purchases, collecting items from any local store or restaurant, and delivering them right to your doorstep. Juggling work commitments, getting caught in traffic, or simply forgetting essential tasks can make it challenging to manage errands effectively. So why venture out when you can have everything brought to you with just a tap? As the go-to delivery app in Bangalore, we cater to your needs for food, groceries, medicines, pet supplies, fresh produce, meats, health and wellness products, gifts, and even package deliveries across the city. Whether you’re shopping at local kirana stores or seeking your favorite brands, from forgotten chargers to daily essentials, we’re dedicated to keeping you connected and efficient. With Dunzo, you can say goodbye to the stress of chores and hello to convenience!
Description
LiveVox, a next-generation contact centre platform, powers more than 14 million interactions annually. LiveVox seamlessly integrates CRM, omnichannel, and WFO capabilities to provide exceptional customer service and agent experience. We also reduce compliance risk. Our reliable and easy-to-use technology allows for effective engagement strategies across all communication channels to improve performance in your contact centre. Our proven security and risk mitigation tools allow clients to maximize their potential in a constantly changing business environment. LiveVox has 20 years of experience in cloud contact centers. More than 500 of our global employees are based in San Francisco. There are also offices in Atlanta, Columbus, Denver, New York City, St. Louis, Medellin, Colombia, and Bangalore, India.
API Access
Has API
API Access
Has API
Integrations
BeeUnicorn
CommunityWFM
Degpeg
Ecogreen Express
Eshopbox
Oreka TR
Possier
Sedric AI
Solutions by Text
SpeechIQ
Integrations
BeeUnicorn
CommunityWFM
Degpeg
Ecogreen Express
Eshopbox
Oreka TR
Possier
Sedric AI
Solutions by Text
SpeechIQ
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dunzo
Founded
2015
Country
India
Website
www.dunzo.com
Vendor Details
Company Name
LiveVox
Founded
2000
Country
United States
Website
www.livevox.com
Product Features
Food Delivery
Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
