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Description
Duel has created an innovative approach and technology that empowers purpose-driven brands to foster organic growth through advocacy and word of mouth. With a dedication to partnering with brands that prioritize societal and environmental well-being over mere profit, Duel seeks to clarify the complexities of word-of-mouth marketing while diminishing dependency on digital ads and other fleeting marketing strategies to cultivate movements and achieve sustainable growth. The cornerstone of Duel's offerings is its Brand Advocacy Platform, specifically designed to enhance organic growth and customer retention for brands that evoke strong passion among their audiences. This platform allows brands to effectively manage relationships with a multitude of advocates through tailored Advocacy Programs aimed at engagement, retention, and generating word-of-mouth sales. By integrating a variety of advocacy tools—such as brand challenges, user-generated content, referrals, loyalty programs, affiliate marketing, and surveys—within a single platform, brands can create vibrant customer membership communities and exclusive VIP programs featuring tiered statuses, targeted groups, and segmentation strategies. Furthermore, this comprehensive approach not only amplifies brand visibility but also fosters a sense of belonging among advocates, ultimately driving deeper connections and loyalty.
Description
Mention Me software powers customer retention and referral marketing for more than 400 brands, including Farfetch and PrettyLittleThing. Mention Me Refer rewards word-of mouth to convert customers into brand advocates. Mention Me Retain ensures your loyal customers keep coming back. Our fully customizable customer journey includes 20 languages, 15 reward types, 16 sharing methods, and a unique name share feature that generates 35% more referrals. Advanced AB testing and segmentation can optimize performance. This is the best option for businesses with more than 4000 monthly orders.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Magento
Yes
Shopify
Yes
Attentive
No
Behance
Yes
BigCommerce
Yes
Blogger
Yes
Bloomreach
No
Facebook
Yes
Instagram
Yes
SAP Store
No
Integrations
Magento
Yes
Shopify
Yes
Attentive
Yes
Behance
No
BigCommerce
No
Blogger
No
Bloomreach
Yes
Facebook
No
Instagram
No
SAP Store
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Duel
Founded
2015
Country
United Kingdom
Website
www.duel.tech/
Vendor Details
Company Name
Mention Me
Founded
2013
Country
United Kingdom
Website
mention-me.com
Product Features
Affiliate
Affiliate Management
No
Affiliate Tracking
No
Banner Management
No
Commission Management
No
Contest Management
No
Coupon Management
No
Email / Newsletter Communication
No
Fraud Detection
No
Multi Level Marketing (MLM)
No
Multi-Language
No
Social Sharing
No
Contest
Awards Management
No
Blind Judging
No
Entrant Management
No
Entry Fee Processing
No
Entry Management
No
Forms Management
Yes
Fraud Detection
No
Judging Management
No
Scoring
No
Skills Contests (Photo, Essay, Design, etc)
No
Social Media Management
No
Social Promotions
No
Sweepstakes
No
Timeline Management
No
Voting Management
Yes
Customer Advocacy
Advocate Management
No
Campaign Management
No
Communication Management
No
Community Management
No
Gamification
No
Referral Tracking
No
Reporting/Analytics
No
Rewards Program
No
Social Engagement
No
Influencer Marketing
CRM
No
Campaign Management
No
Faceted Search / Filtering
No
Influencer Discovery
No
Payment Tracking
No
ROI Tracking
No
Social Media Monitoring
No
Product Features
Advocacy
Advocate Management
Yes
Campaign Management
No
Customer Advocacy
Yes
Event Triggered Actions
Yes
Forms Management
No
Legislation Tracking
No
Petition Management
No
Political Advocacy
No
Rewards Program
Yes
Social Engagement
Yes
Customer Advocacy
Advocate Management
No
Campaign Management
Yes
Communication Management
No
Community Management
No
Gamification
No
Referral Tracking
Yes
Reporting/Analytics
Yes
Rewards Program
Yes
Social Engagement
Yes
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
Yes
Community Management
No
Content Syndication
No
Feedback Collection
Yes
Gamification
No
Live Chat
No
Video Content
No
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
Yes
Rewards Management
Yes
Referral
Affiliate Marketing
No
Campaign Management
Yes
Contact Management
Yes
Employee Referral Management
No
Feedback Management
No
Lead Engagement
Yes
Loyalty Program
Yes
Referral Tracking
Yes
Rewards Management
Yes
