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Average Ratings 3 Ratings
Description
DualDesk offers a robust and user-friendly remote support solution that requires a one-time payment, enabling your technical support team to assist any PC connected to the internet through firewalls in mere seconds without any configuration needed. Enhance efficiency, conserve resources, and deliver comprehensive remote help desk services to numerous clients at once, all while being able to transfer files, engage in chat, reboot and auto-reconnect, and control remote systems in real-time, even in "Safe Mode," without needing to pre-install any software on the target computer. Since its inception in 2001, DualDesk has established itself as a reliable remote support tool that is compatible with various Windows versions such as 7, Vista, 2008, 2003, XP, and 2000 across different modes of service. Unlike basic remote support systems, DualDesk eliminates the necessity of opening multiple ports for various technicians, allowing for an unlimited number of technician seats to be managed from a single support file. Additionally, multiple clients can concurrently connect to a single remote support technician, making it an ideal choice for busy support environments. This flexibility and efficiency make DualDesk a standout option for businesses seeking to optimize their remote support capabilities.
Description
RustDesk offers a comprehensive open-source remote control solution designed for self-hosting and enhanced security, requiring minimal setup. It is compatible with various platforms, including Windows, macOS, Linux, iOS, Android, and the web. The software supports multiple codecs, such as VP8, VP9, AV1, H264, and H265, enabling efficient video streaming. Users can maintain control over their data while easily establishing a self-hosted infrastructure. It features a peer-to-peer connection secured with end-to-end encryption utilizing NaCl, ensuring user privacy. For Windows users, there is no need for administrative privileges or installation, as permissions can be elevated locally or remotely as needed. Our goal is to keep the user experience straightforward, and we are committed to continual simplification. The project is supported by a dedicated community of early adopters, contributors, and advocates. For optimal use of RustDesk, it is advisable to operate your own server, and the necessary ports for self-hosting may vary based on your specific environment and intended use of the application. Additionally, understanding these requirements can greatly enhance your overall experience with RustDesk.
API Access
Has API
API Access
Has API
Integrations
Azure Marketplace
Devolutions Remote Desktop Manager
Docker
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$9.90 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Advantig
Website
www.dualdesk.com/index.html
Vendor Details
Company Name
RustDesk
Country
United States
Website
rustdesk.com
Product Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Product Features
Remote Desktop
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback