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Average Ratings 3 Ratings

Total
ease
features
design
support

Description

DualDesk offers a robust and user-friendly remote support solution that requires a one-time payment, enabling your technical support team to assist any PC connected to the internet through firewalls in mere seconds without any configuration needed. Enhance efficiency, conserve resources, and deliver comprehensive remote help desk services to numerous clients at once, all while being able to transfer files, engage in chat, reboot and auto-reconnect, and control remote systems in real-time, even in "Safe Mode," without needing to pre-install any software on the target computer. Since its inception in 2001, DualDesk has established itself as a reliable remote support tool that is compatible with various Windows versions such as 7, Vista, 2008, 2003, XP, and 2000 across different modes of service. Unlike basic remote support systems, DualDesk eliminates the necessity of opening multiple ports for various technicians, allowing for an unlimited number of technician seats to be managed from a single support file. Additionally, multiple clients can concurrently connect to a single remote support technician, making it an ideal choice for busy support environments. This flexibility and efficiency make DualDesk a standout option for businesses seeking to optimize their remote support capabilities.

Description

RustDesk offers a comprehensive open-source remote control solution designed for self-hosting and enhanced security, requiring minimal setup. It is compatible with various platforms, including Windows, macOS, Linux, iOS, Android, and the web. The software supports multiple codecs, such as VP8, VP9, AV1, H264, and H265, enabling efficient video streaming. Users can maintain control over their data while easily establishing a self-hosted infrastructure. It features a peer-to-peer connection secured with end-to-end encryption utilizing NaCl, ensuring user privacy. For Windows users, there is no need for administrative privileges or installation, as permissions can be elevated locally or remotely as needed. Our goal is to keep the user experience straightforward, and we are committed to continual simplification. The project is supported by a dedicated community of early adopters, contributors, and advocates. For optimal use of RustDesk, it is advisable to operate your own server, and the necessary ports for self-hosting may vary based on your specific environment and intended use of the application. Additionally, understanding these requirements can greatly enhance your overall experience with RustDesk.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Azure Marketplace
Devolutions Remote Desktop Manager
Docker

Integrations

Azure Marketplace
Devolutions Remote Desktop Manager
Docker

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$9.90 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Advantig

Website

www.dualdesk.com/index.html

Vendor Details

Company Name

RustDesk

Country

United States

Website

rustdesk.com

Product Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Product Features

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

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