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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

DualDesk offers a robust and user-friendly remote support solution that requires a one-time payment, enabling your technical support team to assist any PC connected to the internet through firewalls in mere seconds without any configuration needed. Enhance efficiency, conserve resources, and deliver comprehensive remote help desk services to numerous clients at once, all while being able to transfer files, engage in chat, reboot and auto-reconnect, and control remote systems in real-time, even in "Safe Mode," without needing to pre-install any software on the target computer. Since its inception in 2001, DualDesk has established itself as a reliable remote support tool that is compatible with various Windows versions such as 7, Vista, 2008, 2003, XP, and 2000 across different modes of service. Unlike basic remote support systems, DualDesk eliminates the necessity of opening multiple ports for various technicians, allowing for an unlimited number of technician seats to be managed from a single support file. Additionally, multiple clients can concurrently connect to a single remote support technician, making it an ideal choice for busy support environments. This flexibility and efficiency make DualDesk a standout option for businesses seeking to optimize their remote support capabilities.

Description

Faronics' Reboot to Restore Technology ensures that endpoints remain impervious to damage, with Deep Freeze serving as the pinnacle of workstation security. By utilizing this technology, our solution safeguards both configuration files and the core operating systems on servers or workstations. After installation, the software creates a baseline, which defines the state the computer will return to after a reboot. Its patented technology effectively reroutes cloned data away from the hard drive to an allocation table, while preserving the integrity of the original data. The evolution of Reboot to Restore stems from the demand for an efficient, user-friendly alternative to traditional solutions. Computers that are commonly accessed by multiple users, such as those found in schools, libraries, hospitals, and public kiosks, are vulnerable to various system and security threats. Users often face challenges like unwanted files or malware infections when trying to install new programs, emphasizing the importance of a reliable restoration solution in shared environments. Consequently, this technology not only enhances security but also streamlines system management for environments with high user turnover.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Advantig

Website

www.dualdesk.com/index.html

Vendor Details

Company Name

Faronics

Founded

1996

Country

Canada

Website

www.faronics.com/technology/reboot-to-restore

Product Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Product Features

Endpoint Protection

Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting

Alternatives

Alternatives

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SetMe

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Reboot Restore Rx

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