Compare Dserve vs. Intermedia Contact Center

Businesses around the world lose billions of dollars every year due to long queues. Customers who are subject to poor queueing are less likely stay and recommend your business. Compare the performance of different departments and locations. Monitor wait times and the number of visitors who are waiting. Give your staff the tools to improve customer service. Recognize the achievements of your team and identify areas for growth. You can easily measure and share your performance results. Service reports are a great way to track KPIs and evaluate the effectiveness of your service strategy. Customers can join a virtual waiting list using their phones to eliminate in-person lines. Monitor your line in real-time. Customers can safely wait in their cars, at home or outside. Notify customers when you are available to serve them. Provide customers with regular updates about wait times and any other information. Talk to customers and ask for their feedback.

WaitWell provides organizations with a modern way to coordinate walk-in traffic and scheduled services through a secure, cloud-based queuing and appointment platform. Customers can join virtual queues or book appointments via QR codes, SMS, web links, kiosks, or by chatting with Waillo, an AI agent native to WaitWell that answers questions, explains services, and routes customers into the correct line using natural language. Customers receive live status updates and AI-driven wait time forecasts that reduce uncertainty. WaitWell includes strong real-time reporting and operational dashboards. Waillo Insights builds on this foundation by enabling leaders to ask plain-language questions of their data to uncover service constraints, monitor performance trends, and refine staffing decisions. With real-time visibility, integrated payments, open APIs, and HIPAA and SOC 2 compliance, WaitWell supports scalable, efficient service delivery across locations.

FrontFace is a powerful on-premise digital signage & kiosk software product (not SaaS) that allows you to easily deploy flexible and very reliable interactive kiosk terminals, touchscreen frontends, as well as non-interactive public displays and digital signage applications, advertising or information displays, self-service kiosks, etc. FrontFace can display any kind of media format, whether you want to display text, images, photos, PDFs, videos, news tickers or even entire web pages (HTML5). But the best news is that you can use ANY Windows application that can print to create high-quality HD content for your display. Use PowerPoint, Word, Excel, etc. to create content for your playlists. Use the tools you are familiar with without having to invest in learning a new, complex design application! In addition, FrontFace comes with a plugin interface that allows you to extend the application's functionality with optional plugins. This includes the integration of external calendars (e.g. Office 365 Exchange Online or ICS or Excel) or vertical applications such as an accident statistics board or a dashboard. Content management is super easy with FrontFace. No programming are skills required.

SiteKiosk Online is a turnkey, secure kiosk and digital signage software solution for Windows and Android devices. The company's easy-to-use and scalable application such as SiteKiosk helps protect the browser and operating system against manipulations and provides 24/7 maintenance-free operation.

Rise Vision is the all-in-one platform for digital signage, screen sharing, and emergency alerts designed to help organizations communicate, teach, collaborate, and improve safety. The cloud-based system integrates digital signage, interactive digital signage, screen sharing, and emergency alerts, making it an ideal choice for organizations looking to streamline their visual communication efforts. With its easy-to-use software and world-class support, Rise Vision caters to a diverse range of industries and applications. Key features of Rise Vision include over 750 professionally designed templates that allow users to quickly create visually appealing content without the need for extensive design skills. Users can also use the AI presentation design and editing tool that's the fastest way to turn an idea in your head into engaging digital signage. The platform supports a wide range of hardware, enabling users to either utilize recommended hardware or integrate their existing technology. This flexibility ensures that organizations can implement Rise Vision in a way that best suits their needs and budget. Additionally, the seamless screen sharing capability enhances collaboration among team members, allowing for real-time sharing of presentations and information. Another significant aspect of Rise Vision is its powerful emergency alert system, which provides users with the ability to broadcast critical information during emergencies. This feature is essential for ensuring safety in environments such as schools and workplaces, where timely communication can make a significant difference. With world-class support available, users can feel confident in their ability to resolve any issues and maximize the platform's potential.

Macaw AMS can be used to sell Insurance. Macaw AMS can be used by brokers, MGAs or MGUs, Program Managers, and Lloyds Coverholders to automate their operations. Macaw AMS was built with a customer-centric approach. It supports CRM, Sales and Underwriting. Customers, producers, and service providers can access self-service portals. Macaw AMS has built-in Document Management and Task Management capabilities. It is equipped with adaptors that allow for integrated and in-flow services such as eSignature, Payments, OFAC checks, Mass Emailing, Computer Telephony, and Mass Emailing, using 3rd Party Services. The data analytics part of Macaw AMS offers powerful data visualization with predefined dashboards, allowing users to easily upload datasets and view dynamic charts for clear, multi-dimensional insights. Interactive, real-time visualizations help uncover trends and insights, driving informed decision-making. Macaw AMS is hosted on cloud and tested for cybersecurity. The database is relational, and the core components of the Java-based application are written in Java. Macaw AMS is capable of processing 500-1000 policies per day at its peak. Macaw AMS is expected reduce per policy costs by 30%.

TelemetryTV is a powerful platform for digital signage that allows organizations to connect with audiences, generate awareness and give voice to their communities and teams. TelemetryTV lets you broadcast dynamic content by streaming video, images and social feeds to all your displays, wherever they may be. TelemetryTV powers internal communications and marketing at Starbucks, Amazon and Stanford University. Our success is based on being flexible, open to communication, collaborative, and open to collaboration. We believe in continuous learning, challenging the status-quo, and listening to customers. We are moving towards a world in which our walls will eventually talk. This begs the question: What do you want them saying?

OptiSigns, your friendly digital signage software! Designed with simplicity and ease in mind, it's the perfect harmony of affordable software and usage with any hardware in the market. Pick from 140+ Apps, Thousands of Templates, and formats like images & videos, playlists, Google Slides, Weather, Instagram, Twitter, YouTube – you name it! Level up your business and start engaging your audience. For just $10/month per screen, use any display to capture your audiences attention! Remotely manage it all from one central portal. Indulge in features, images, videos, playlists, and schedules. Jazz it up with apps like Google Slides, Weather, Instagram, Facebook, Twitter, and more. Oh, and did we mention? We play nice with the most hardware and operating systems in the market like Fire TV Stick, Android, Chrome, Raspberry Pi, Roku, Windows, Linux, and MacOS. Time to unleash your business potential!

Curbside Laundries is the leader in wash and fold software designed exclusively for laundromats. The POS software manages the wash and fold process to help eliminate mistakes and has a built in laundry pickup and delivery solution too. Customers can schedule laundry pickups from their phones and the Curbside software manages the entire process from beginning to end. The software is designed by laundromat owners and is used by hundreds of laundromats across the United States, over 2 MILLION orders have been placed through Curbside Software and over 90 MILLION pounds of laundry has been processed through the Curbside System, too. At Curbside Laundries, we do not just provide software, we provide the expertise to help you grow your business. In addition, we provide our clients with free tours to our laundromat in Long Beach, California where we process over $1,500,000 of wash and fold EVERY year from a single location.

Awardco's employee rewards and recognition platform builds culture, incentivizes performance, and powers modern engagement strategies. With the largest reward network in the world and the most customizable and flexible employee recognition solution in the industry, Awardco is the leader in employee recognition and rewards.