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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Drumroll serves as a platform for managing reviews and enhancing local visibility specifically designed for service-oriented businesses with mobile teams. Technicians can utilize NFC tap cards or personalized QR codes to prompt customers for reviews, while automated messages via text and email are sent out post-service completion to encourage feedback. Additionally, the platform features AI-driven writing assistance that aids customers in articulating their experiences regarding the service and its location; reviews are linked to specific team members and can be monitored through a leaderboard system that offers rewards. Furthermore, Drumroll transforms job-related photos into draft posts that detail the work accomplished and the locality, which business owners can review and publish on platforms like Google Business Profile, Facebook, Instagram, and their own websites. The AI-enhanced search capabilities also monitor brand mentions across various channels, conduct ongoing visibility assessments, and facilitate content tailored to specific locations. This comprehensive product is particularly beneficial for industries such as pest control, pool maintenance, exterior cleaning, HVAC services, plumbing, and other local service sectors, ensuring they maintain an engaging online presence while effectively managing customer feedback.

Description

WiserReview is an advanced platform designed for managing reviews that assists businesses in effortlessly gathering, organizing, moderating, and showcasing customer feedback with minimal manual intervention. The platform automates the sending of review requests through various channels, such as email, SMS, WhatsApp, QR codes, and shareable links, triggered by significant events like purchases or customer interactions. To ensure quality, it includes moderation features like automatic filters and intelligent approval settings to block spam, inappropriate language, or content that doesn't align with the brand. Users can submit reviews in various formats, including text, photos, and videos. Additionally, WiserReview offers customizable widgets—such as carousels, popups, and badges—that can be tailored to fit a business's branding and seamlessly integrated into product pages, sales pages, and other areas of the website; the reviews are formatted to enhance credibility, utilizing features like schema support for star ratings in Google search results. A centralized dashboard consolidates reviews from multiple platforms, including Google and Facebook, providing business owners with a comprehensive overview of customer sentiment in one convenient location, which ultimately aids in improving customer engagement and satisfaction.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Facebook Yes 
WordPress Yes 
Zapier Yes 
BigCommerce No 
CSS No 
Google Places API No 
Google Sheets No 
HTML No 
Interact No 
JavaScript No 
JobNimbus Yes 
Judge.me No 
Klaviyo No 
Pool Brain Yes 
Reddit No 
Squarespace No 
Webflow No 
WhatsApp No 
WooCommerce No 
Yotpo No 

Integrations

Facebook Yes 
WordPress Yes 
Zapier Yes 
BigCommerce Yes 
CSS Yes 
Google Places API Yes 
Google Sheets Yes 
HTML Yes 
Interact Yes 
JavaScript Yes 
JobNimbus No 
Judge.me Yes 
Klaviyo Yes 
Pool Brain No 
Reddit Yes 
Squarespace Yes 
Webflow Yes 
WhatsApp Yes 
WooCommerce Yes 
Yotpo Yes 

Pricing Details

$250/month
The current site presents Drumroll, Local, Growth, and Dominance tiers and states there is no annual contract.
Free Trial No 
Free Version No 

Pricing Details

$81 per year
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Drumroll Reviews

Founded

2023

Country

United States

Website

trydrumroll.com

Vendor Details

Company Name

WiserReview

Country

United States

Website

wiserreview.com

Product Features

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Product Features

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

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