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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Drumroll serves as a platform for managing reviews and enhancing local visibility specifically designed for service-oriented businesses with mobile teams. Technicians can utilize NFC tap cards or personalized QR codes to prompt customers for reviews, while automated messages via text and email are sent out post-service completion to encourage feedback. Additionally, the platform features AI-driven writing assistance that aids customers in articulating their experiences regarding the service and its location; reviews are linked to specific team members and can be monitored through a leaderboard system that offers rewards. Furthermore, Drumroll transforms job-related photos into draft posts that detail the work accomplished and the locality, which business owners can review and publish on platforms like Google Business Profile, Facebook, Instagram, and their own websites. The AI-enhanced search capabilities also monitor brand mentions across various channels, conduct ongoing visibility assessments, and facilitate content tailored to specific locations. This comprehensive product is particularly beneficial for industries such as pest control, pool maintenance, exterior cleaning, HVAC services, plumbing, and other local service sectors, ensuring they maintain an engaging online presence while effectively managing customer feedback.

Description

RealWork Labs is a specialized software solution designed for home service companies that transforms each job into a "beacon," signaling to nearby residents by linking genuine reviews, images, and job details to the exact locations where services were delivered. The platform automates the process of requesting reviews through various methods such as email, text, or direct capture via its mobile application; it employs artificial intelligence to generate responses to reviews; and it gives homeowners the option to post their feedback on platforms like Google or Facebook. By merging location-based reviews with job-site photographs, it fosters community trust, allowing users to create compelling narratives and portfolios that can be displayed on widgets or websites, ultimately showcasing authentic work and drawing in quality inquiries. In addition to numerous integrations with CRM systems and websites, RealWork operates seamlessly, automating the sending of review requests, capturing visual content, and disseminating information according to standard workflows, while also utilizing AI for creating job descriptions and crafting responses. Furthermore, it features geo-grid tracking to enhance visibility within neighborhoods, making it an invaluable tool for businesses looking to grow their local presence. Through its innovative approach, RealWork Labs not only simplifies the review process but also strengthens the connection between service providers and their communities.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Facebook Yes 
JobNimbus Yes 
17hats No 
BookingKoala No 
CompanyCam No 
Contractors Cloud No 
Encircle No 
Leap No 
Marketing 360 No 
Pool Brain Yes 
QuickBooks Online No 
SalesRabbit No 
Salesmate No 
Service Fusion No 
ServiceTitan No 
Thryv No 
Tint Wiz No 
WordPress Yes 
Workiz No 
noCRM.io No 

Integrations

Facebook Yes 
JobNimbus Yes 
17hats Yes 
BookingKoala Yes 
CompanyCam Yes 
Contractors Cloud Yes 
Encircle Yes 
Leap Yes 
Marketing 360 Yes 
Pool Brain No 
QuickBooks Online Yes 
SalesRabbit Yes 
Salesmate Yes 
Service Fusion Yes 
ServiceTitan Yes 
Thryv Yes 
Tint Wiz Yes 
WordPress No 
Workiz Yes 
noCRM.io Yes 

Pricing Details

$250/month
The current site presents Drumroll, Local, Growth, and Dominance tiers and states there is no annual contract.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Drumroll Reviews

Founded

2023

Country

United States

Website

trydrumroll.com

Vendor Details

Company Name

RealWork

Founded

2020

Country

United States

Website

www.realworklabs.com

Product Features

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Product Features

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Alternatives

No Alternatives

Alternatives