Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Drumroll serves as a platform for managing reviews and enhancing local visibility specifically designed for service-oriented businesses with mobile teams. Technicians can utilize NFC tap cards or personalized QR codes to prompt customers for reviews, while automated messages via text and email are sent out post-service completion to encourage feedback. Additionally, the platform features AI-driven writing assistance that aids customers in articulating their experiences regarding the service and its location; reviews are linked to specific team members and can be monitored through a leaderboard system that offers rewards. Furthermore, Drumroll transforms job-related photos into draft posts that detail the work accomplished and the locality, which business owners can review and publish on platforms like Google Business Profile, Facebook, Instagram, and their own websites. The AI-enhanced search capabilities also monitor brand mentions across various channels, conduct ongoing visibility assessments, and facilitate content tailored to specific locations. This comprehensive product is particularly beneficial for industries such as pest control, pool maintenance, exterior cleaning, HVAC services, plumbing, and other local service sectors, ensuring they maintain an engaging online presence while effectively managing customer feedback.
Description
Localena serves as an online platform designed for managing reputations and reviews specifically for local enterprises. It provides teams with the ability to solicit reviews via various channels such as email, SMS, WhatsApp, QR codes, and direct links, all while incorporating automated reminders to enhance engagement. A centralized dashboard aggregates reviews from linked services, enabling users to conduct sentiment analysis and effectively manage responses. With the option for AI-generated replies that align with a business's unique voice, these responses can be either approved by users or automatically published where applicable. Additionally, Localena facilitates updates to Google Business Profiles, monitors Google Maps rankings, tracks competitors, and observes how selected AI assistants portray a business. The platform allows teams to share reviews on social media platforms like Facebook and Instagram, showcase them through website widgets, and oversee multiple locations simultaneously. Furthermore, it streamlines the process of gathering reviews, analyzing customer feedback, monitoring reputation, and enhancing local visibility workflows tailored for service providers, retailers, restaurants, clinics, hotels, and a variety of other local business types, thereby empowering them to improve their online presence and customer engagement effectively.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Facebook
Yes
Google Business Profile
Yes
Instagram
Yes
Zapier
Yes
JobNimbus
Yes
Pool Brain
Yes
WhatsApp
No
WordPress
Yes
n8n
No
Integrations
Facebook
Yes
Google Business Profile
Yes
Instagram
Yes
Zapier
Yes
JobNimbus
No
Pool Brain
No
WhatsApp
Yes
WordPress
No
n8n
Yes
Pricing Details
$250/month
The current site presents Drumroll, Local, Growth, and Dominance tiers and states there is no annual contract.
Free Trial
No
Free Version
No
Pricing Details
$49/month
Starter: $49/month; Pro: $99/month; Managed: $249/month. The first month is free for eligible new subscriptions.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Drumroll Reviews
Founded
2023
Country
United States
Website
trydrumroll.com
Vendor Details
Company Name
Media87
Founded
2026
Country
United Arab Emirates
Website
localena.com
Product Features
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Product Features
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Alternatives
Alternatives
No Alternatives