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Description
Droptop is an advanced, cloud-driven platform for managing oil changes and automotive services that operates on any device, aiming to streamline shop workflows by enabling users to invoice, schedule appointments, scan VINs, access OEM recommendations, and handle integrated payments—all from a single interface. It facilitates real-time collaboration across multiple devices, allowing technicians to simultaneously work on the same order, and provides smooth integrations with various vehicle data sources, CARFAX license plate searches, parts catalogs, QuickBooks Online, and marketing tools. Droptop is equipped with a comprehensive suite of features, such as quoting and invoicing, appointment scheduling, dispatching, data dashboards, reporting tools, inventory management with purchase order capabilities, as well as customer and fleet oversight, time clock functions, VIN and UPC barcode scanning, and invoice payment links. Additionally, the platform boasts a customizable scheduling application that empowers customers to book and pay for their appointments independently, while also offering features like live bay displays, precise compatibility information for fluids and parts, service history tracking, and detailed inspection lists. This all-in-one solution ultimately enhances the efficiency and productivity of automotive service operations, allowing businesses to deliver superior customer experiences.
Description
Oversee all customer service interactions through our comprehensive CRM platform. This enables your technicians and service advisors to deliver exceptional service by accessing real-time service history for customers. Our automated reminders via text, email, and phone calls will significantly minimize no-show instances. With electronic ordering that incorporates images for clarity, you can ensure precision in every transaction, complemented by an inventory system that tracks the exact location of items. You’ll be empowered to handle every aspect, from returns to core charges, with ease. Our robust scheduling tool not only facilitates appointment setting but also allows you to monitor daily progress effectively. Additionally, our load-leveling feature simplifies the management of work distribution across departments, preventing any single area from becoming overwhelmed. Furthermore, you can enjoy a real-time overview of your shop floor, providing insights into the status of each vehicle, the workload in every department, and current parts availability, ensuring streamlined operations for optimal efficiency. This holistic approach guarantees that all facets of your business are running smoothly and effectively.
API Access
Has API
API Access
Has API
Integrations
CARFAX
Cinchy
Gift Up!
QuickBooks Online
Steer
Pricing Details
$165 per operation per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Droptop
Founded
2018
Country
Canada
Website
www.droptop.io
Vendor Details
Company Name
Rome Technologies
Founded
1997
Country
United States
Website
www.rometech.com
Product Features
Auto Body
Accounting Management
Billing & Invoicing
Customer Database
Inventory Control
Labor Rates
Maintenance Scheduling
Parts Management
Payroll Management
Quotes / Estimates
Scheduling
Service History
VIN Decoder
Vehicle Tracking
Work Order Management
Product Features
Auto Body
Accounting Management
Billing & Invoicing
Customer Database
Inventory Control
Labor Rates
Maintenance Scheduling
Parts Management
Payroll Management
Quotes / Estimates
Scheduling
Service History
VIN Decoder
Vehicle Tracking
Work Order Management
