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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Enabling brick-and-mortar establishments to leverage digital technology effectively. This approach simplifies the process for customers to explore your product catalogue while in-store. Additionally, shoppers can communicate directly with your business via WhatsApp to place their orders seamlessly. Your business's visibility on Google is enhanced by the popularity of specific items in your catalogue, making it easier for potential customers to find you. In-store, customers have the option to place orders digitally at their convenience. Maintaining a continuous relationship with your customers is advantageous for your business growth. Engaging with customers through WhatsApp fosters direct interaction without relying on intermediary platforms for discovery. This encourages customers to engage more deeply with your offerings in various ways. Furthermore, they can make payments directly using their credit or debit cards through banking applications, eliminating the need to input CVV and 3D Secure Password/OTP, streamlining the transaction process effectively. Overall, this integration of technology not only enhances customer experience but also drives sales and loyalty.

Description

heep.ai is an innovative platform powered by AI that streamlines customer engagement across social media networks like WhatsApp, Instagram, and Messenger. Unlike conventional chatbots that only provide responses, the heep.ai assistant undertakes various actions, such as making reservations and processing orders independently, thereby freeing up businesses to concentrate on expanding their operations. The platform is equipped with customizable features that cater to unique business requirements, offering solutions like reservation systems for restaurants and order management for e-commerce sites. It seamlessly integrates with widely used social media channels and provides round-the-clock multilingual support to assist customers from different regions. heep.ai enhances user interactions by integrating smoothly with current tools and operational workflows, resulting in improved efficiency. This platform is capable of managing intricate tasks, optimizing workflows, and working directly with existing applications, making it an ideal choice for diverse sectors such as software as a service, technology, dining establishments, online retail, and event coordination. In addition, its ability to adapt and grow alongside a business’s needs sets heep.ai apart in the competitive landscape of customer service solutions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

WhatsApp
Dropbox
Eventbrite
Google
Google Ads
Grubhub
HubSpot Customer Platform
Instagram
Klaviyo
Magento
Mailchimp
OpenTable
Pidge
Reelo
SevenRooms
Shopify
Stripe
Uber Eats
WooCommerce
Zapier

Integrations

WhatsApp
Dropbox
Eventbrite
Google
Google Ads
Grubhub
HubSpot Customer Platform
Instagram
Klaviyo
Magento
Mailchimp
OpenTable
Pidge
Reelo
SevenRooms
Shopify
Stripe
Uber Eats
WooCommerce
Zapier

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$9 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

DotPe

Country

India

Website

dotpe.in/

Vendor Details

Company Name

heep.ai

Country

United States

Website

heep.ai/

Product Features

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Retail POS Systems

Barcode Scanning
Commission Management
Discount Management
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Returns Tracking
Sales Tracking
Touch Screen
eCommerce

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Alternatives

Alternatives