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features
design
support

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Description

WooCommerce powers Dokan, the best front-end multi-vendor marketplace for WordPress. It allows you to create your own marketplace that is similar to Amazon, Shopify or eBay in just 30 minutes. Dokan is the fastest way for you to start eCommerce. You can earn commissions through Dokan with products that range from digital, physical, and variable. Features #Marketplace with Independent Stores #Multiple Product Types #Use any WooCommerce Compatible Template #Frontend Dashboard For Vendors #EarnFromEverySale #Store Insights with Statements and Reports #Coupon Management #Stylish Storefronts #Increase Brand Value by Product Reviews #Manage Orders On the Go #Review Product Publishing #EasyWithdraw System #Vendor Profile Completeness #Manage SEO on Store Page #Vendors can create their own store settings #Vendor Payment Method Setup #SocialProfiles Integration for Vendors #Shipping Management in Every Store #Refunding Customers is Easy & Many Other

Description

WPReturns is a comprehensive returns-management plugin tailored for WooCommerce online stores. It enables shoppers to easily request refunds, exchanges, or store credit via a customer account page or a guest access portal, while also allowing them to submit partial returns and upload relevant photos or videos. Store management teams can efficiently review and approve these requests, establish return policies, manage order cancellations, and monitor case progress all from a centralized WordPress dashboard. The free version offers essential features such as the guest portal, final-sale return rules, and an EU withdrawal process complete with acknowledgment emails and records that can be exported in CSV format. In contrast, the Pro version enhances functionality by permitting exchanges that account for price differences, processing warranty claims, issuing store credit via coupons or the DevDiggers Wallet, and providing return labels through partnerships with EasyPost or Shippo. Additionally, it incorporates fraud detection, analytics tools, a REST API, and webhooks for streamlined operations. WPReturns securely stores all return records directly within the store's WordPress database, making it an ideal solution for WooCommerce merchants and agencies that handle customer return processes efficiently. The plugin is designed not only to simplify returns but also to enhance overall customer satisfaction and streamline store operations.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Appmaker Yes 
B2B Portal Yes 
EasyPost No 
Eventin Yes 
PluginHive Yes 
Shippo No 
Stackreaction Yes 
SyncSpider Yes 
WooCommerce No 

Integrations

Appmaker No 
B2B Portal No 
EasyPost Yes 
Eventin No 
PluginHive No 
Shippo Yes 
Stackreaction No 
SyncSpider No 
WooCommerce Yes 

Pricing Details

$149.00/year/user
Pricing Details:

https://wedevs.com/dokan/pricing/
Free Trial Yes 
Free Version Yes 

Pricing Details

$79/year
Free edition: $0 on any number of sites. Pro launch pricing through December 1, 2026: $79 for the first year on 1 site, then $99/year; $199 first year on 5 sites, then $249/year; $319 first year on 10 sites, then $399/year. No per-return fees.
Free Trial No 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

weDevs LLC

Founded

2008

Country

Bangladesh

Website

wedevs.com/dokan

Vendor Details

Company Name

DevDiggers

Country

India

Website

wpreturns.com

Product Features

eCommerce

CRM Yes 
Catalog Management Yes 
Channel Management Yes 
Customer Accounts Yes 
Data Security Yes 
Email Marketing Yes 
Inventory Management Yes 
Kitting No 
Loyalty Program No 
Mobile Access Yes 
Multi-Store Management Yes 
Order Management Yes 
Product Configurator Yes 
Promotions Management Yes 
Returns Management Yes 
Reviews Management Yes 
SEO Management Yes 
Shopping Cart Yes 
Templates Yes 

Marketplace

Catalog Management Yes 
Category Management Yes 
Fee / Commission Management Yes 
Order Management Yes 
Payment Processing Yes 
Promotions Management Yes 
Returns Management Yes 
SEO Management Yes 
Shopping Cart Yes 
Vendor Portal Yes 

Product Features

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

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