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Description
WooCommerce powers Dokan, the best front-end multi-vendor marketplace for WordPress. It allows you to create your own marketplace that is similar to Amazon, Shopify or eBay in just 30 minutes.
Dokan is the fastest way for you to start eCommerce. You can earn commissions through Dokan with products that range from digital, physical, and variable.
Features
#Marketplace with Independent Stores
#Multiple Product Types
#Use any WooCommerce Compatible Template
#Frontend Dashboard For Vendors
#EarnFromEverySale
#Store Insights with Statements and Reports
#Coupon Management
#Stylish Storefronts
#Increase Brand Value by Product Reviews
#Manage Orders On the Go
#Review Product Publishing
#EasyWithdraw System
#Vendor Profile Completeness
#Manage SEO on Store Page
#Vendors can create their own store settings
#Vendor Payment Method Setup
#SocialProfiles Integration for Vendors
#Shipping Management in Every Store
#Refunding Customers is Easy & Many Other
Description
Take Charge of Your Inbox. Are you feeling overwhelmed by the influx of customer emails? Streamline your inbox to enhance response rates on platforms like eBay, Amazon, and Shopify. Accelerate Your eCommerce Growth with Rapid Responses. The secret to boosting sales lies in satisfied customers combined with 5-star reviews, leading to stronger marketplace connections. Organize. Everything necessary to centralize and manage customer emails across various marketplaces and stores is at your fingertips. Automate. Lighten your workload through automated organization, auto-responders, auto-assign features, and setting SLA priorities. Communicate. Quickly and effectively reply to inquiries using email templates and having immediate access to order details. Reporting. Keep track of performance metrics to refine your customer support approach for your stores and teams. Returns / Refunds. Seamlessly handle Returns and Refunds for your eBay stores directly through Replyco. Multi-Channel Support. Enjoy integration with a wide range of platforms, including eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail, and many others, ensuring a cohesive customer service experience across all channels. This comprehensive solution empowers you to elevate your customer interactions while making your eCommerce operations more efficient than ever.
API Access
Has API
API Access
Has API
Integrations
Amazon
Appmaker
B2B Portal
BigCommerce
Cdiscount
Eventin
Gmail
Linnworks
PluginHive
Shopify
Integrations
Amazon
Appmaker
B2B Portal
BigCommerce
Cdiscount
Eventin
Gmail
Linnworks
PluginHive
Shopify
Pricing Details
$149.00/year/user
Free Trial
Free Version
Pricing Details
$33 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
weDevs LLC
Founded
2008
Country
Bangladesh
Website
wedevs.com/dokan
Vendor Details
Company Name
Replyco
Founded
2019
Country
United Kingdom
Website
replyco.com
Product Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
Marketplace
Catalog Management
Category Management
Fee / Commission Management
Order Management
Payment Processing
Promotions Management
Returns Management
SEO Management
Shopping Cart
Vendor Portal
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Email Management
Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management