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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our aim is to ensure that patients can easily locate their ideal doctor and schedule an appointment with minimal hassle. We believe that the patient experience should be pleasant, which is why we are consistently available to assist them in accessing the best possible healthcare services, no matter the time or location. Additionally, we support healthcare providers in effectively managing their practices while enhancing their online reputation. Through our comprehensive end-to-end solution, physicians can not only bolster their digital visibility but also focus on what truly matters: patient care. Patients can quickly find a doctor, arrange a consultation, and address any health-related inquiries. By streamlining appointment management, we significantly reduce the number of missed appointments and ensure a remarkable experience for patients in clinics. Our presence spans seven offices around the globe, enabling the Docplanner Group to operate in numerous countries. This dedicated team is committed to engaging doctors and healthcare facilities, encouraging them to become valued Docplanner clients. Utilizing content marketing and advanced automation tools, we strive to educate and modernize medical practices, making it easier for doctors to adapt to the digital age while enhancing patient care. Ultimately, our mission is to transform healthcare experiences for both patients and providers alike.

Description

RaiseHand Medical provides a convenient way for patients to initiate their doctor’s appointment through links sent via email or SMS, or directly through their patient portal. Once the visit is initiated, patients are connected with a medical receptionist who assists them in completing necessary forms, after which they are placed in the queue for medical assistants who review their medical history and gather additional details regarding their condition. Transitioning patients between different queues is simplified to a drag-and-drop action with the patient card, enhancing workflow efficiency. Additionally, RaiseHand for Support enables businesses to integrate a contact support button on their websites, allowing customers to instantly connect with a support representative via video call, while also offering the option to share screens for a more effective resolution of issues. This seamless integration of technology into healthcare and customer support exemplifies how digital solutions can streamline communication and enhance service delivery.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ScribeHealth Yes 

Integrations

ScribeHealth No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Docplanner Group

Founded

2011

Country

Poland

Website

www.docplanner.com/about-us

Vendor Details

Company Name

RaiseHand

Website

www.raisehand.com

Product Features

Healthcare CRM

Audience Targeting No 
Campaign Management No 
Marketing Automation No 
Medical History Records No 
Patient Communications No 
Patient Management No 
Physician Management No 
Predictive Analytics No 

Product Features

Screen Sharing

Annotations / Drawing Tools No 
Desktop / Browser Sharing No 
Mobile Screen Sharing No 
Presenter Control Management No 
Remote Control No 
Screen Capture No 
Screen Mirroring No 
Screen Recording No 

Telemedicine

Appointment Reminders No 
Appointment Scheduling No 
Chat / Messaging No 
E-Prescribing No 
For Medical Purposes No 
HIPAA Compliant No 
Multi-Provider Practice No 
Online Forms No 
Patient Queue Management No 
Practice Management No 
Remote Treatment Plans No 
Teleradiology No 
Video Conferencing No 

Video Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

Web Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

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