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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

We are pioneering the first logistics enablement platform that leverages AI to streamline operations, promote sustainability, and facilitate more intelligent supply chains. Our customer portal allows for real-time tracking of shipments, which significantly reduces the need for phone inquiries. This branded self-service solution not only liberates your team to concentrate on more significant projects but also provides customers with immediate access, thereby enhancing satisfaction and trust. Dockflow’s automated carrier milestones monitor your containers and provide up-to-date information, which helps eliminate the need for manual checks and significantly cut down on expensive delays. Numerous logistics companies are already utilizing Dockflow to automate routine tasks, enabling them to devote more attention to innovative and essential processes. We have created and continually refined the leading supply chain visibility software, transforming intricate logistics into streamlined, automated frameworks. Dockflow allows logistics teams to operate more efficiently and enjoyably, ultimately enabling you to provide superior service to your customers while prioritizing impactful tasks. Furthermore, our platform is designed to adapt and scale, ensuring that as your logistics needs evolve, Dockflow evolves with you.

Description

Tracey, developed by Sendcloud, is a shipping intelligence platform hosted in the cloud that empowers e-commerce brands, third-party logistics providers, and retailers to enhance their delivery performance by transforming fragmented carrier tracking information into organized and actionable insights. This allows businesses to effectively evaluate carriers, streamline costs, and elevate the overall customer experience. The software consolidates parcel and status information from over 40 global carriers, providing real-time shipment visibility, accurately forecasting delays, and suggesting optimal transport choices based on factors like cost, reliability, transit durations, and service level agreements, rather than relying on guesswork. It facilitates the ongoing assessment and comparison of carrier performance, enables benchmarking against industry standards, and aids in negotiating more favorable carrier contracts. Additionally, Tracey automates proactive notifications for customers, significantly reducing inquiries regarding order status with estimated time of arrival predictions and alerts for any delivery issues. With the capability to integrate seamlessly with current shipping, customer service, or warehouse systems through an API, Tracey ensures that the right parcel information is accessible when needed, thus streamlining operations further. This comprehensive approach not only enhances operational efficiency but also builds stronger relationships with customers through improved communication and transparency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Emerson DeltaV
INTTRA
Microsoft Dynamics 365
Microsoft Power BI
OLS
SAP Cloud Platform
Salesforce
Sendcloud
Spire
Tableau

Integrations

Emerson DeltaV
INTTRA
Microsoft Dynamics 365
Microsoft Power BI
OLS
SAP Cloud Platform
Salesforce
Sendcloud
Spire
Tableau

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Dockflow

Founded

2017

Country

Belgium

Website

dockflow.com

Vendor Details

Company Name

Sendcloud

Founded

2019

Country

Belgium

Website

www.traceybysendcloud.com

Product Features

Emissions Management

Allowance Management
Automatic CO2 Calculation
Emission Inventory
Emission Reduction Planning
Emissions Monitoring
Emissions Trading
Frequency-Based Tasks
Permit Level Maintenance
Risk Management

Product Features

Alternatives

Alternatives