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Description
Omnichannel retail CRM enhances brand interactions with consumers across both physical and online platforms through data-informed marketing strategies. Established in the thriving startup ecosystem of San Pedro Valley, our B2B technology firm has been transforming brand-consumer relationships since 2008. Our innovative platform empowers brands to manage their customer relationships more effectively by unifying all sales channels, whether in-store or online, providing a comprehensive view of each consumer's shopping journey. This integration allows brands to leverage demographic and behavioral insights for targeted messaging, ensuring impactful communication across various channels including email, SMS, mobile push notifications, browser alerts, Facebook custom audiences, and direct sales interactions. By adopting this approach, brands can significantly enhance their engagement and drive sales, ultimately leading to a more loyal customer base.
Description
Provide customers with a versatile shopping experience that extends beyond the confines of your physical store, allowing them to shop conveniently from their desktop computers, laptops, tablets, or smartphones. Specifically designed for the grocery and beverage sectors, this solution incorporates tools that enhance your store's branding and broaden your reach in the online market. It enables you to communicate price cuts, special promotions, and printed circulars—critical elements of your customers' shopping journey. You can easily publish your weekly advertisements for distribution through email campaigns and across social media platforms. Additionally, you can include clickable ads that direct customers to your latest offers. A significant advantage for our clients is the comprehensive suite of tools developed alongside eCommerce capabilities, which assists your team in managing online orders efficiently. The Freshop for Stores App equips personal shoppers with the ability to navigate your store seamlessly using their smartphones or tablets, enhancing the overall shopping experience. This integration not only streamlines order management but also fosters a more engaging and user-friendly atmosphere for customers.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dito
Country
Brazil
Website
www.dito.com.br/
Vendor Details
Company Name
Freshop
Founded
2014
Country
United States
Website
www.freshop.com
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates