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Description
Conventional software testing relies on the assumption that systems behave in predictable ways. In contrast, AI systems often exhibit unpredictability, uncertainty, and a lack of reliability, which introduces significant risks for products utilizing AI technology. To address these challenges, we are creating a forward-thinking platform dedicated to the testing and evaluation of AI, aiming to enhance safety, robustness, and dependability. It's essential to have confidence in your AI solutions before deployment and to maintain that trust continuously over time. Our team is rapidly refining the most comprehensive enterprise AI testing platform available, and we eagerly welcome your insights. By signing up, you can gain early access to our prototypes and influence the trajectory of our product development. We are a dedicated team committed to tackling the complexities of AI testing on an enterprise scale, drawing motivation from our valuable customers, partners, advisors, and investors. As the capabilities of AI expand within various business tasks, the associated risks to these enterprises and their clientele also increase. With new reports emerging daily highlighting issues like AI bias, instability, and errors, the need for robust testing solutions has never been more pressing. Addressing these challenges is not just a goal; it is a necessity for the future of responsible AI deployment.
Description
Evalgent serves as a platform dedicated to the testing and evaluation of AI voice agents. The common reasons for failures in production are not due to inadequate technology but stem from the fact that demonstrations typically utilize pristine audio and compliant users, which is not reflective of actual user interactions. By identifying potential failures before they can impact production, Evalgent reduces the time needed for iterations and accelerates the path to revenue for voice agents.
THE PROCESS
1. Define: establish authentic scenarios and criteria for success.
2. Run: execute tests that mimic realistic human behavior.
3. Measure: identify successful elements, failures, and operational boundaries.
4. Act: obtain clear, actionable insights for necessary adjustments or deployments.
KEY FEATURES
1. Scenarios: create and define test cases based on agent directives.
2. Caller Profiles: emulate real user behaviors, including variations in accents, speech speed, and interruption styles.
3. Metrics: utilize custom LLM-related and telemetry scoring to evaluate every interaction.
4. Evaluations: conduct structured testing campaigns that yield pass/fail outcomes along with improvement suggestions.
5. Reviews: incorporate human oversight for corrections, complete with a comprehensive audit trail.
This multifaceted approach ensures that voice agents are thoroughly vetted and ready for the complexities of real-world interactions.
API Access
Has API
API Access
Has API
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Free Trial
Free Version
Pricing Details
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Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Distributional
Website
distributional.com
Vendor Details
Company Name
Evalgent
Founded
2025
Country
India
Website
www.evalgent.com