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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

DispatchDirect serves as a comprehensive platform for handling call reception, dispatching, invoicing, and generating reports. This system enables digital dispatching by connecting with all major motor clubs to manage service requests, relay estimated arrival times, and automatically populate the Dispatch Board with call details upon receiving the purchase order. Additionally, it features integrated accounting functionalities, allowing invoices to be sent via email to clients, as well as facilitating payment processing and application, inclusive of credit card transactions. With its user-friendly interface, DispatchDirect streamlines operations and enhances overall efficiency for businesses in the service industry.

Description

Roadside stands as the premier case management software globally, with a consistent commitment to enhancing organizational efficiency. Designed specifically by and for mechanics, our primary aim is to maintain Roadside's user-friendly nature. We are dedicated to making Roadside feel uniquely yours; thus, we empower our users to personalize the software with their own colors and logos. Our workflow system ensures that operators access real-time information, and with live updates, we guarantee that customers receive precisely the assistance they require. The case manager is engineered with a focus on boosting productivity. Recognizing the value of statistics, we equip operators with insightful data whenever necessary, including metrics such as monthly case counts, the types of cases that consume the most time, and total sales figures, which further enhance decision-making and operational effectiveness. By continuously evolving and responding to user feedback, we strive to deliver an exceptional experience that aligns with the diverse needs of our customers.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$99 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

RangerSST

Founded

2000

Country

United States

Website

www.rangersst.com

Vendor Details

Company Name

JG Software

Founded

2014

Country

Sweden

Website

www.roadside.nu/

Product Features

Fleet Management

Dispatch Management
Employee Management
Fuel Management
GPS Tracking
Incident Reporting
Inspection Management
Inventory Management
Maintenance Management
Mileage Tracking
Motor Pool
Routing
Tire Management
VIN Lookup
Work Order Management

Towing

Billing & Invoicing
Client Management
Commission Management
Fleet Management
Fuel Management
Lot Management
Maintenance Management
Routing

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

Product Features

Towing

Billing & Invoicing
Client Management
Commission Management
Fleet Management
Fuel Management
Lot Management
Maintenance Management
Routing

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