Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Dispatch stands out as the sole software solution designed to empower enterprises in maximizing the capabilities of flexible service provider networks, ultimately delivering exceptional customer experiences. By consolidating all service interactions into a single platform, we enable contemporary businesses to achieve real-time oversight of their field operations, allowing them to fully manage each service encounter and foster lasting customer loyalty. The integration of Dispatch with your current technology is seamless, filling in any gaps that may exist, which leads to quicker market entry, reduced initial expenses, and minimal setup efforts. Achieving real-time insight into field activities and independent service networks has never been more straightforward. Additionally, Dispatch provides valuable metrics on service provider compliance, scheduling efficiency, job progression, punctuality, customer contentment, and much more, ensuring that enterprises can continuously improve their service delivery. With Dispatch, organizations can confidently enhance their operational efficiency and customer engagement strategies.

Description

Numerous HVAC, plumbing, electrical, and various home service companies often miss out on potential earnings due to improper pricing strategies and operational inefficiencies. By seamlessly pinpointing gaps in pricing and efficiency, businesses can significantly boost their profits. Our field service management software is designed to guarantee that the jobs executed by service companies yield profitability. Sera is dedicated to helping you surpass the industry standard of 8% profit by providing real-time tracking of job time efficiency. Clients who have transitioned to our solution have experienced an impressive average revenue increase of 52% within just six months. This software not only facilitates the generation of larger service tickets but also enhances dispatch efficiency, automates service agreements, and maintains comprehensive customer histories. It ensures that your plumbing projects stay on schedule, your clients receive timely updates, and your team has immediate access to essential job information. Additionally, streamline job scheduling, optimize route planning, and conveniently send quotes and invoices via text with our specialized electrical software, enabling a more effective service delivery process. Ultimately, leveraging this technology can transform your operational workflow and elevate your business’s financial performance.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AMT
Braintree
ClientTether
Dialpad Sell
HubSpot Marketing Hub
Nearby Now
NetSuite
Onde
QuickBooks Online
Salesforce
Stripe
Todoist
Wufoo
Xero
Zapier

Integrations

AMT
Braintree
ClientTether
Dialpad Sell
HubSpot Marketing Hub
Nearby Now
NetSuite
Onde
QuickBooks Online
Salesforce
Stripe
Todoist
Wufoo
Xero
Zapier

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Dispatch

Country

United States

Website

www.dispatch.me/

Vendor Details

Company Name

Sera

Country

United States

Website

sera.tech/

Product Features

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Product Features

Electrical Contractor

Billing & Invoicing
Commercial / Industrial
Contract Management
Customer Database
Electronic Signature
Mobile Access
Quotes / Estimates
Scheduling
Time Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Garage Door

Billing & Invoicing
Contract Management
Customer Management
Dispatch Management
Equipment Tracking
Inventory Management
Job Costing
Scheduling
Warranty Tracking

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

HVAC Estimating

Billing & Invoicing
Commercial/Industrial
Cost Database
Data Import / Export
Equipment Maintenance
Financing Management
Labor Rates
Quotes/Proposals
Scheduling
Takeoff

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Plumbing Estimating

Change Orders
Commercial / Industrial
Cost Database
Data Import / Export
Fitting Management
For General Contractor
Overhead Costs Estimating
Prebuilt Assembly
Quotes / Proposals
Takeoff

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Alternatives

Field Force Tracker Reviews

Field Force Tracker

Rapidsoft Systems

Alternatives

Simpro Reviews

Simpro

Simpro Software