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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Dispatch stands out as the sole software solution designed to empower enterprises in maximizing the capabilities of flexible service provider networks, ultimately delivering exceptional customer experiences. By consolidating all service interactions into a single platform, we enable contemporary businesses to achieve real-time oversight of their field operations, allowing them to fully manage each service encounter and foster lasting customer loyalty. The integration of Dispatch with your current technology is seamless, filling in any gaps that may exist, which leads to quicker market entry, reduced initial expenses, and minimal setup efforts. Achieving real-time insight into field activities and independent service networks has never been more straightforward. Additionally, Dispatch provides valuable metrics on service provider compliance, scheduling efficiency, job progression, punctuality, customer contentment, and much more, ensuring that enterprises can continuously improve their service delivery. With Dispatch, organizations can confidently enhance their operational efficiency and customer engagement strategies.

Description

Plexus is an advanced, adaptable, and cloud-centric business process and field management software specifically tailored for field service organizations. This comprehensive solution integrates estimating, scheduling, and job costing functionalities with a broad array of features dedicated to field operations, facilitating immediate insights into capacity that are essential for notifying staff about scheduling modifications and recognizing staffing constraints. In addition, Plexus's invoicing and billing capabilities support a systematic and unified approach to invoicing multiple job orders, while also simplifying the process of capturing payments and signatures on-site. Moreover, its user-friendly interface enhances the overall experience for both management and field personnel, ensuring seamless operations across various tasks.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AMT
Astro by Astronomer
Braintree
ClientTether
Dialpad Sell
HubSpot Marketing Hub
Nearby Now
NetSuite
Onde
QuickBooks Online
Salesforce
Stripe
Todoist
Wufoo
Xero
Zapier

Integrations

AMT
Astro by Astronomer
Braintree
ClientTether
Dialpad Sell
HubSpot Marketing Hub
Nearby Now
NetSuite
Onde
QuickBooks Online
Salesforce
Stripe
Todoist
Wufoo
Xero
Zapier

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Dispatch

Country

United States

Website

www.dispatch.me/

Vendor Details

Company Name

Plexus Software

Founded

1997

Country

United States

Website

plexus.software/

Product Features

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Job Costing

Bills of Material
Budgeting & Forecasting
Change Orders
Cost-to-Completion Tracking
Invoice Management
Overrun Reporting
Percent-Complete Tracking
Production Cost Tracking
Purchase Order Management
Quotes / Estimates
Time Tracking
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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