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Description
Discovery Management Software® (DMS) is a comprehensive ERP solution tailored for small to medium-sized enterprises aiming to enhance their operational efficiency or expand. Specifically crafted for service-oriented businesses involved in manufacturing, supply, and field services, DMS draws on over three decades of experience in facilitating seamless business operations to offer a reliable and effective management software. Our focus on this specialized sector has led us to develop four interconnected operational modules that integrate seamlessly with our accounting system, delivering a genuine ERP experience. By having comprehensive access to all operational transactions, your team is empowered with the vital information necessary for informed decision-making. The DMS Field Service module is specifically designed to streamline workflows for field service and equipment repair companies, automating processes from initial quote to final invoice. Furthermore, if your business involves dispatching personnel or equipment to various locations, Discovery is your ally in scheduling, executing tasks, and gaining valuable insights into your profitability metrics. In this way, DMS not only supports operational tasks but also enhances overall business intelligence.
Description
PENTA Service Management Software enhances operational efficiency for businesses engaged in commercial and industrial fieldwork. Tailored specifically for large-scale construction and service organizations, this software optimizes service workflows and simplifies the management of work orders. Seamlessly integrated with PENTA Job Costing Software and boasting robust functionalities, it empowers users to streamline operations within bustling field service companies. Notable features encompass call management, work order initiation, maintenance contract handling, billing and invoicing, quoting for maintenance contracts, inspections, crew-centric field reporting, and service quotations, among others. Penta Technologies has dedicated over 35 years to providing software solutions and services that elevate productivity and operational success for firms in the commercial and industrial construction, engineering, and field service sectors. Their commitment to excellence has made them a trusted partner for countless organizations aiming to improve their operational processes.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Discovery Solutions International
Country
Canada
Website
www.discovery-solutions.com
Vendor Details
Company Name
Penta Technologies
Founded
1991
Country
United States
Website
www.penta.com/service-management-work-order-software/
Product Features
Oil and Gas
Compliance Management
Equipment Management
Inventory Management
Job Costing
Logistics Management
Maintenance Management
Material Management
Project Management
Resource Management
Scheduling
Work Order Management
Product Features
Service Dispatch
Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
Work Order
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management
