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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Leverage our network of specialists and cutting-edge AI technology to provide outstanding customer service on a large scale. By doing so, you can decrease contact center activities by as much as 80%, enhance customer satisfaction by up to 20%, and achieve substantial annual savings. Our platform hosts a vast pool of experts who not only assist in training our algorithms but also contribute to crafting responses and providing real-time support to customers. It is essential for AI systems to learn how to interpret and address customer needs accurately. Our specialists review each customer interaction, which significantly improves our algorithms' comprehension of inquiries and the best methods to assist. As information can quickly become outdated, simply having a chatbot is insufficient; many face challenges in obtaining adequate content. Our experts are dedicated to continuously creating updated responses, which are rigorously vetted through peer review, ensuring that we can adapt to new questions and the evolution of issues. In today's fast-paced environment, customers demand exceptional service around the clock, a challenge that is difficult to meet with limited human resources. Moreover, the agility of our experts allows us to stay ahead of customer expectations and provide timely solutions.

Description

The launch of Wolfram Alpha established a groundbreaking approach to acquiring knowledge and finding answers—not by merely browsing the internet, but by performing real-time computations using a rich array of integrated data, algorithms, and methodologies. This innovative tool democratizes expert-level insight and functionality for individuals across various fields and educational backgrounds. Our goal is to accommodate entirely free-form queries while functioning as a knowledge engine that produces impactful results presented with utmost clarity. The realization of Wolfram Alpha hinges on a distinctive combination of factors, propelled by the visionary leadership of Stephen Wolfram. For the first time in history, the computational power available is sufficient to support the extensive capabilities of Wolfram Alpha, complemented by the internet as a widespread medium for access. However, the mere existence of this technology was not solely sufficient to make Wolfram Alpha a reality; it required a unique vision and relentless commitment to innovation as well.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Diaflow
InsertChat
Langflow
Pencil Spaces
PubNub

Integrations

Diaflow
InsertChat
Langflow
Pencil Spaces
PubNub

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Directly

Founded

2011

Country

United States

Website

directly.com

Vendor Details

Company Name

Wolfram Alpha

Website

www.wolframalpha.com

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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Alternatives

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