Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
If your business deals with parcel and LTL shipments, you may be paying excessive fees to carriers since identifying and disputing erroneous charges can be quite challenging. We meticulously monitor each package you send and every fee you incur. In instances of late deliveries, we ensure you receive a refund for the shipping costs incurred. If any charge proves to be unjustified, we work to obtain either a credit or a refund on your behalf. In cases where a shipment is lost or damaged, we also strive to recover the costs associated with both the shipping and the lost or damaged contents. Additionally, when you're facing elevated rates, we negotiate better pricing or provide you with the analytical resources necessary to achieve similar results. These savings on hard costs can often exceed 10% of your carrier invoices, ultimately benefiting your bottom line even further. By leveraging our services, you can significantly enhance your shipping efficiency and reduce unnecessary expenses.
Description
Refund Retriever identifies problems with your shipments, applies for refunds when applicable, and ensures that the credits are reflected in your account, all while saving you time and requiring no initial investment. Furthermore, we offer alerts regarding possible logistics challenges through comprehensive reports and analytics, along with support in shipping and contract discussions. By doing this, we enhance your shipping operations and help lower your shipping costs. Both FedEx and UPS have guarantees for late deliveries, among other criteria that can lead to refunds. Our solutions operate seamlessly within your logistics framework – meticulously auditing your shipping invoices to uncover any discrepancies that entitle you to reimbursement. Without any upfront fees or the need for alterations to your current shipping practices, our service provides a straightforward way for your business to start reclaiming funds whenever eligible. Ultimately, our approach not only safeguards your investments but also empowers your company to optimize its shipping efficiency effectively.
API Access
Has API
No
API Access
Has API
No
Integrations
Shopify
No
Pricing Details
$1.00/month
Free Trial
No
Free Version
Yes
Pricing Details
Our fee is a percentage of successfully disputed and credited refunds.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Direct-Recovery
Founded
2000
Country
United States
Website
www.direct-recovery.com
Vendor Details
Company Name
Refund Retriever
Country
United States
Website
www.refundretriever.com
Product Features
Parcel Audit
Auditing & Claim Filing Services
No
Automated Audit
No
Automated Claim Filing
No
Carrier Invoice Auditing
No
Cost Recovery Reporting
No
Data Import
No
Exceptions Management
No
Package Analytics
No
Predictive Analytics
No
Shipping Monitoring
No
Shipping Optimization
No
Third Party Management
No
Product Features
Parcel Audit
Auditing & Claim Filing Services
No
Automated Audit
No
Automated Claim Filing
Yes
Carrier Invoice Auditing
Yes
Cost Recovery Reporting
Yes
Data Import
No
Exceptions Management
Yes
Package Analytics
Yes
Predictive Analytics
No
Shipping Monitoring
Yes
Shipping Optimization
Yes
Third Party Management
No