Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
If your business deals with parcel and LTL shipments, you may be paying excessive fees to carriers since identifying and disputing erroneous charges can be quite challenging. We meticulously monitor each package you send and every fee you incur. In instances of late deliveries, we ensure you receive a refund for the shipping costs incurred. If any charge proves to be unjustified, we work to obtain either a credit or a refund on your behalf. In cases where a shipment is lost or damaged, we also strive to recover the costs associated with both the shipping and the lost or damaged contents. Additionally, when you're facing elevated rates, we negotiate better pricing or provide you with the analytical resources necessary to achieve similar results. These savings on hard costs can often exceed 10% of your carrier invoices, ultimately benefiting your bottom line even further. By leveraging our services, you can significantly enhance your shipping efficiency and reduce unnecessary expenses.
Description
Protect your brand's integrity and foster customer loyalty through swift and secure payment processes for refunds and payouts. Conventional methods for issuing refunds, like paper checks, can be cumbersome and slow, hindering the prompt resolution of customer concerns. According to a recent Emplifi study, more than 80% of customers are likely to leave a brand after just two negative experiences, underscoring the importance of efficient business-to-consumer payment systems. Timely and effortless refunds, reimbursements, and other financial transactions are crucial for sustaining customer satisfaction and preserving your brand's image. Latitude offers an advanced software solution intended to streamline intricate refund processes, corporate distributions, reimbursements, and various payouts. Our cutting-edge full-service workflow solution simplifies the entire B2C payments landscape, effectively removing manual bottlenecks. By enhancing the speed of the refund process, it not only improves customer experience but also provides substantial cost benefits for your business. Thus, adopting a modern payment solution is an essential strategy for any brand aiming to thrive in a competitive market.
API Access
Has API
API Access
Has API
Integrations
Mastercard Payment Gateway Services
MoneyGram
The Bancorp
Visa Click to Pay
Integrations
Mastercard Payment Gateway Services
MoneyGram
The Bancorp
Visa Click to Pay
Pricing Details
$1.00/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Direct-Recovery
Founded
2000
Country
United States
Website
www.direct-recovery.com
Vendor Details
Company Name
Brightwell
Founded
2001
Country
United States
Website
www.brightwell.com/latitude
Product Features
Parcel Audit
Auditing & Claim Filing Services
Automated Audit
Automated Claim Filing
Carrier Invoice Auditing
Cost Recovery Reporting
Data Import
Exceptions Management
Package Analytics
Predictive Analytics
Shipping Monitoring
Shipping Optimization
Third Party Management