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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

If your business deals with parcel and LTL shipments, you may be paying excessive fees to carriers since identifying and disputing erroneous charges can be quite challenging. We meticulously monitor each package you send and every fee you incur. In instances of late deliveries, we ensure you receive a refund for the shipping costs incurred. If any charge proves to be unjustified, we work to obtain either a credit or a refund on your behalf. In cases where a shipment is lost or damaged, we also strive to recover the costs associated with both the shipping and the lost or damaged contents. Additionally, when you're facing elevated rates, we negotiate better pricing or provide you with the analytical resources necessary to achieve similar results. These savings on hard costs can often exceed 10% of your carrier invoices, ultimately benefiting your bottom line even further. By leveraging our services, you can significantly enhance your shipping efficiency and reduce unnecessary expenses.

Description

Protect your brand's integrity and foster customer loyalty through swift and secure payment processes for refunds and payouts. Conventional methods for issuing refunds, like paper checks, can be cumbersome and slow, hindering the prompt resolution of customer concerns. According to a recent Emplifi study, more than 80% of customers are likely to leave a brand after just two negative experiences, underscoring the importance of efficient business-to-consumer payment systems. Timely and effortless refunds, reimbursements, and other financial transactions are crucial for sustaining customer satisfaction and preserving your brand's image. Latitude offers an advanced software solution intended to streamline intricate refund processes, corporate distributions, reimbursements, and various payouts. Our cutting-edge full-service workflow solution simplifies the entire B2C payments landscape, effectively removing manual bottlenecks. By enhancing the speed of the refund process, it not only improves customer experience but also provides substantial cost benefits for your business. Thus, adopting a modern payment solution is an essential strategy for any brand aiming to thrive in a competitive market.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Mastercard Payment Gateway Services
MoneyGram
The Bancorp
Visa Click to Pay

Integrations

Mastercard Payment Gateway Services
MoneyGram
The Bancorp
Visa Click to Pay

Pricing Details

$1.00/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Direct-Recovery

Founded

2000

Country

United States

Website

www.direct-recovery.com

Vendor Details

Company Name

Brightwell

Founded

2001

Country

United States

Website

www.brightwell.com/latitude

Product Features

LTL

Parcel Audit

Auditing & Claim Filing Services
Automated Audit
Automated Claim Filing
Carrier Invoice Auditing
Cost Recovery Reporting
Data Import
Exceptions Management
Package Analytics
Predictive Analytics
Shipping Monitoring
Shipping Optimization
Third Party Management

Product Features

Alternatives

Alternatives

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AmzRefund

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LateShipment.com

LateShipment Inc.