Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Digs software enhances the process of information sharing for both builders and homeowners, making every phase of home construction more efficient. Quickly locate and distribute project documents to clients, ensuring smooth communication. Collaborate on finishes and selections with precision across clients, suppliers, and trades. Efficiently handle communications, punch lists, and client responsibilities throughout the project's duration. Capture tasks during the final walkthrough and consolidate all necessary information for clients in one accessible location. Provide clients with a complete, secure, and shareable set of home documentation. Tailor warranty support to align with your business objectives, offering flexibility. Digs is accessible on both desktop and mobile platforms, allowing for seamless productivity in the office or on-site without the need for an app download. By integrating our knowledge in home construction, user-focused design, and advanced technology, we strive to increase efficiency in building processes while offering homeowners valuable insights about their residences that are simple to share and understand. This approach not only enhances collaboration but also fosters a more transparent relationship between all parties involved in the building process.
Description
IrisCX serves as an advanced video platform tailored for enterprise-level home product and service companies, revolutionizing customer engagement throughout the stages of product selection, setup, and support. By facilitating effortless video interactions without the need for apps, IrisCX empowers customers to easily connect with experts at the click of a button, which enhances the real-time support experience. The platform's AI-enhanced functionalities, including VisualBot and VisualGuide, improve the customer journey by enabling users to articulate their issues both visually and verbally, thus generating precise defect summaries without lengthy typing. Additionally, IrisCX streamlines communication by automatically forwarding these summaries to service teams through integrations with platforms like Zapier and webhooks, ensuring prompt and well-organized responses. For home builders, IrisCX significantly enriches customer relationships by offering virtual walkthroughs throughout the construction process and optimizing post-possession warranty services, which minimizes the necessity for in-person visits and boosts first-call resolution rates. Overall, IrisCX not only enhances efficiency but also fosters stronger connections between companies and their customers.
API Access
Has API
API Access
Has API
Integrations
Zapier
Pricing Details
$59 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Digs
Country
United States
Website
digs.com
Vendor Details
Company Name
IrisCX
Country
Canada
Website
www.iriscx.com
Product Features
Home Builder
Accounting Management
Bid Management
CRM
Contract Management
Job Costing
Job Scheduling
Permit Management
Quotes / Estimates
Subcontractor Management
Supplier Management
Warranty / Service Management
Product Features
Construction Management
Accounting Integration
Budget Tracking/Job Costing
CRM
Change Orders
Commercial
Contract Management
Contractors
Equipment Tracking
Estimating
Incident Reporting
Mobile Access
Offline Access
RFI & Submittals
Residential
Subcontractor Management
Timesheets