Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Digs software enhances the process of information sharing for both builders and homeowners, making every phase of home construction more efficient. Quickly locate and distribute project documents to clients, ensuring smooth communication. Collaborate on finishes and selections with precision across clients, suppliers, and trades. Efficiently handle communications, punch lists, and client responsibilities throughout the project's duration. Capture tasks during the final walkthrough and consolidate all necessary information for clients in one accessible location. Provide clients with a complete, secure, and shareable set of home documentation. Tailor warranty support to align with your business objectives, offering flexibility. Digs is accessible on both desktop and mobile platforms, allowing for seamless productivity in the office or on-site without the need for an app download. By integrating our knowledge in home construction, user-focused design, and advanced technology, we strive to increase efficiency in building processes while offering homeowners valuable insights about their residences that are simple to share and understand. This approach not only enhances collaboration but also fosters a more transparent relationship between all parties involved in the building process.
Description
IrisCX serves as an advanced video platform tailored for enterprise-level home product and service companies, revolutionizing customer engagement throughout the stages of product selection, setup, and support. By facilitating effortless video interactions without the need for apps, IrisCX empowers customers to easily connect with experts at the click of a button, which enhances the real-time support experience. The platform's AI-enhanced functionalities, including VisualBot and VisualGuide, improve the customer journey by enabling users to articulate their issues both visually and verbally, thus generating precise defect summaries without lengthy typing. Additionally, IrisCX streamlines communication by automatically forwarding these summaries to service teams through integrations with platforms like Zapier and webhooks, ensuring prompt and well-organized responses. For home builders, IrisCX significantly enriches customer relationships by offering virtual walkthroughs throughout the construction process and optimizing post-possession warranty services, which minimizes the necessity for in-person visits and boosts first-call resolution rates. Overall, IrisCX not only enhances efficiency but also fosters stronger connections between companies and their customers.
API Access
Has API
No
API Access
Has API
No
Integrations
Zapier
No
Pricing Details
$59 per month
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Digs
Country
United States
Website
digs.com
Vendor Details
Company Name
IrisCX
Country
Canada
Website
www.iriscx.com
Product Features
Home Builder
Accounting Management
No
Bid Management
No
CRM
No
Contract Management
No
Job Costing
No
Job Scheduling
No
Permit Management
No
Quotes / Estimates
No
Subcontractor Management
No
Supplier Management
No
Warranty / Service Management
No
Product Features
Construction Management
Accounting Integration
No
Budget Tracking/Job Costing
No
CRM
No
Change Orders
No
Commercial
No
Contract Management
No
Contractors
No
Equipment Tracking
No
Estimating
No
Incident Reporting
No
Mobile Access
No
Offline Access
No
RFI & Submittals
No
Residential
No
Subcontractor Management
No
Timesheets
No