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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Gain comprehensive insights into your performance through real-time analytics that span all channels, conveniently organized in user-friendly dashboards. Monitor growth metrics against adaptable date ranges tailored to your business requirements. Utilize extensive paid metrics from social media and search platforms to efficiently assess and adjust your strategies for every dollar spent. Access immediate audience insights, ranging from Top Pages to Search Queries, to enhance your understanding. Increase website traffic and user intent while generating appealing, professional highlights for your business. Amplify your brand’s voice with tools designed to monitor relevant discussions and competitor activities within your industry. Swiftly respond to customer inquiries to foster deeper connections and engagement. Keep a close watch on customer sentiment and expedite your reactions to feedback across various social platforms. Moreover, streamline community management by consolidating all your social posts into a single view, allowing for effortless interaction and response in real-time. This cohesive approach not only enhances efficiency but also strengthens your brand’s presence online.

Description

Sentiment Search focuses on delivering valuable review insights for various dining establishments, including restaurants, cafes, pubs, and cloud kitchens. Our service equips marketing, operations, and guest experience teams with advanced customer sentiment insights sourced from review sites, social media platforms, and internal feedback mechanisms. These specialized metrics tailored for the industry enable businesses to assess every facet of their operations in comparison to competitors, identify areas of improvement, and ultimately enhance their online ratings. Additionally, we provide senior management with a comprehensive overview of their brand's performance and highlight underperforming locations. With our tools, businesses can also observe industry-specific trends and monitor shifts in customer sentiment following changes in staff, menu offerings, and renovations. Furthermore, we enable benchmarking of sentiment both at individual locations and for the brand as a whole against industry rivals, thus fostering informed decision-making and strategic planning.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon
Facebook
Facebook Ads
Google Ads
Google Analytics
Google Search Console
Instagram
LinkedIn
LinkedIn Marketing Solutions
Meta Ads
Microsoft Advertising
TikTok
X (Twitter)
X Ads (Twitter Ads)
YouTube

Integrations

Amazon
Facebook
Facebook Ads
Google Ads
Google Analytics
Google Search Console
Instagram
LinkedIn
LinkedIn Marketing Solutions
Meta Ads
Microsoft Advertising
TikTok
X (Twitter)
X Ads (Twitter Ads)
YouTube

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Digivizer

Founded

2010

Country

Australia

Website

digivizer.com

Vendor Details

Company Name

Sentiment Search

Founded

2019

Country

United Kingdom

Website

www.sentimentsearch.com

Product Features

Influencer Marketing

CRM
Campaign Management
Faceted Search / Filtering
Influencer Discovery
Payment Tracking
ROI Tracking
Social Media Monitoring

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Product Features

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Alternatives

Alternatives

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