Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
At the heart of subscription-based services lies usage data, which fuels innovation in business models and drives revenue growth. Streamline and expedite your shift to a XaaS model with a unique software solution that converts usage data from various sources into revenue-boosting insights and actionable intelligence on a large scale. This comprehensive platform consolidates all aspects of usage, revenue, and subscription data management in one place. It monitors customer usage in real-time, ensuring billing is accurate, equitable, and transparent while offering valuable insights into how services are utilized. Capable of integrating with and gathering raw usage data from any product, service system, network architecture, or protocol, it standardizes this data into a unified format that can be easily understood and utilized by other systems. By providing critical insights and actionable information, it empowers improvements in product development, pricing strategies, user experience, revenue management, and compliance with security regulations, enhancing overall business performance. Furthermore, this integration fosters a deeper understanding of customer behavior, ultimately driving better decision-making and strategic planning.
Description
North Metric is an application designed to prevent churn for SaaS companies that utilize Stripe for billing. It synergizes subscription billing signals with product usage insights from either PostHog or Stripe Meters, allowing it to pinpoint customers who might consider cancellation and prioritize them based on the potential recurring revenue at stake. For each customer account, it generates personalized suggestions for actions such as check-ins, promotional offers, or reminders for payments. Users have the flexibility to either approve these recommended actions individually or establish automated rules with specified limits; however, all actions are initially disabled until activated. Additionally, a revenue ledger effectively links retained revenue to Stripe invoices and evaluates the outcomes of customers at risk who did not receive any intervention. A complimentary churn report based on billing data emphasizes risk factors and identifies the first accounts that should be addressed. The premium subscription enhances the service with continuous risk assessments, usage analytics, automated action workflows, and comprehensive revenue tracking tailored for qualifying SaaS subscriptions using Stripe. This added functionality makes North Metric a robust tool for businesses aiming to minimize customer loss and improve revenue stability.
API Access
Has API
Yes
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
PostHog
No
Stripe
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$109/month
The standard plan is $199/month or $1,990/year. SaaS businesses with under $30,000 in MRR pay $109/month for the first 12 months; after that, the monthly price is $199. A 14-day free trial requires no card. A free churn report is also available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
DigitalRoute
Founded
2000
Country
Sweden
Website
www.digitalroute.com
Vendor Details
Company Name
North Metric
Founded
2025
Country
United States
Website
www.northmetric.io