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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

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Description

At the heart of subscription-based services lies usage data, which fuels innovation in business models and drives revenue growth. Streamline and expedite your shift to a XaaS model with a unique software solution that converts usage data from various sources into revenue-boosting insights and actionable intelligence on a large scale. This comprehensive platform consolidates all aspects of usage, revenue, and subscription data management in one place. It monitors customer usage in real-time, ensuring billing is accurate, equitable, and transparent while offering valuable insights into how services are utilized. Capable of integrating with and gathering raw usage data from any product, service system, network architecture, or protocol, it standardizes this data into a unified format that can be easily understood and utilized by other systems. By providing critical insights and actionable information, it empowers improvements in product development, pricing strategies, user experience, revenue management, and compliance with security regulations, enhancing overall business performance. Furthermore, this integration fosters a deeper understanding of customer behavior, ultimately driving better decision-making and strategic planning.

Description

North Metric is an application designed to prevent churn for SaaS companies that utilize Stripe for billing. It synergizes subscription billing signals with product usage insights from either PostHog or Stripe Meters, allowing it to pinpoint customers who might consider cancellation and prioritize them based on the potential recurring revenue at stake. For each customer account, it generates personalized suggestions for actions such as check-ins, promotional offers, or reminders for payments. Users have the flexibility to either approve these recommended actions individually or establish automated rules with specified limits; however, all actions are initially disabled until activated. Additionally, a revenue ledger effectively links retained revenue to Stripe invoices and evaluates the outcomes of customers at risk who did not receive any intervention. A complimentary churn report based on billing data emphasizes risk factors and identifies the first accounts that should be addressed. The premium subscription enhances the service with continuous risk assessments, usage analytics, automated action workflows, and comprehensive revenue tracking tailored for qualifying SaaS subscriptions using Stripe. This added functionality makes North Metric a robust tool for businesses aiming to minimize customer loss and improve revenue stability.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

PostHog No 
Stripe No 

Integrations

PostHog Yes 
Stripe Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$109/month
The standard plan is $199/month or $1,990/year. SaaS businesses with under $30,000 in MRR pay $109/month for the first 12 months; after that, the monthly price is $199. A 14-day free trial requires no card. A free churn report is also available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

DigitalRoute

Founded

2000

Country

Sweden

Website

www.digitalroute.com

Vendor Details

Company Name

North Metric

Founded

2025

Country

United States

Website

www.northmetric.io

Product Features

Product Features

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