Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our continuously advancing platform allows you to tap into insights from leading ecommerce enterprises globally. In the landscape of ecommerce, exceptional customer service stands out as the primary strategic advantage. Crafting a seamless purchasing experience has become crucial, and any shortcomings in this area can result in significant losses. We exist in an era that prioritizes experiences, where fostering strong connections with consumers is paramount. Provide your customers with tailored support across multiple channels and languages: no matter where they are or when they reach out for assistance. DigitalGenius equips you with the tools to enhance your customer's journey, ensuring they receive swift and precise answers. Whether inquiries relate to their orders, product stock, store locations, or sizing options, your customers will feel as though they are interacting with a genuine person! This personalized approach not only builds loyalty but also encourages repeat business, ultimately driving growth for your ecommerce brand.
Description
A staggering 98% of visitors to your website leave without making a purchase, but imagine if you could turn that around. Our retargeting ads provide a personal touch, as we meticulously analyze the behavior of each visitor, taking note of the products they showed interest in and their preferences. When they next scroll through Instagram or Facebook, they’ll encounter ads that are not only relevant to what they previously viewed but also feature additional product suggestions. This tailored approach encourages customers to return and finalize their purchases. We generate dynamic advertisements that showcase items your customers have previously checked out. With our Social Dynamic Ads feature, you have the flexibility to incorporate both product detail images and captivating visuals from your Instagram feed. This results in advertisements that resonate more with audiences, leading to increased engagement and superior performance. Moreover, we pride ourselves on offering flexible support options, including live chat, email, and phone assistance, ensuring that any issues you encounter are resolved within a 24-hour timeframe. Additionally, there is a manageable 4% campaign management fee applied to the ad spend across all plans, allowing you to effectively budget for your advertising needs while maximizing your outreach.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
No
Google
Yes
Google Sheets
Yes
Instagram
No
Magento
Yes
OneShot
Yes
Salesforce
Yes
Shopify
Yes
Zendesk
Yes
Integrations
Facebook
Yes
Google
No
Google Sheets
No
Instagram
Yes
Magento
No
OneShot
No
Salesforce
No
Shopify
No
Zendesk
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$199 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
DigitalGenius
Founded
2014
Country
United Kingdom
Website
www.digitalgenius.com
Vendor Details
Company Name
Snappic
Country
United States
Website
www.snappic.io
Product Features
Artificial Intelligence
Chatbot
Yes
For Healthcare
No
For Sales
No
For eCommerce
No
Image Recognition
No
Machine Learning
No
Multi-Language
No
Natural Language Processing
No
Predictive Analytics
No
Process/Workflow Automation
Yes
Rules-Based Automation
No
Virtual Personal Assistant (VPA)
Yes
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Product Features
Product Analytics
Attribution
No
Automatic Data Capture
No
Churn Reporting
No
Customer Feedback Collection
No
Customer Guidance
No
Customer Journey Analytics
No
Data Export
No
Data History Retention
No
Data Labeling
No
Product Engagement Scoring
No
Real-Time Data Analysis
No
Touchpoint Analytics
No
User Segmentation
No
Retargeting
A/B Testing
No
Audience Targeting
No
Behavioral Targeting
No
Conversion Tracking
No
Geo Targeting
No
Mobile Retargeting
No
Personalization
No
Recommendation Engine
No
Social Media Retargeting
No