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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Our continuously advancing platform allows you to tap into insights from leading ecommerce enterprises globally. In the landscape of ecommerce, exceptional customer service stands out as the primary strategic advantage. Crafting a seamless purchasing experience has become crucial, and any shortcomings in this area can result in significant losses. We exist in an era that prioritizes experiences, where fostering strong connections with consumers is paramount. Provide your customers with tailored support across multiple channels and languages: no matter where they are or when they reach out for assistance. DigitalGenius equips you with the tools to enhance your customer's journey, ensuring they receive swift and precise answers. Whether inquiries relate to their orders, product stock, store locations, or sizing options, your customers will feel as though they are interacting with a genuine person! This personalized approach not only builds loyalty but also encourages repeat business, ultimately driving growth for your ecommerce brand.

Description

PureClarity excels in the realm of smart ecommerce personalization, providing a software solution that boasts an extensive array of features designed to boost revenue and enhance average order value, effectively transforming your online visitors into devoted customers. Differentiate yourself from the competition by offering your customers a uniquely tailored shopping experience that captivates and retains their interest. Utilize personalized banners, images, and text to not only engage visitors but also motivate them to make purchases and encourage repeat business. Leverage dynamic product recommendations to effectively upsell and cross-sell at the most opportune moments. Regardless of whether your online store has minimal or extensive trading history, our robust recommender system adapts and identifies the most suitable products to present. Assist customers in discovering exactly what they seek by showcasing relevant items during their search process. Additionally, implement tailored email marketing campaigns to draw customers back by referencing products they have previously viewed or purchased, seamlessly integrating with your current Email Service Provider such as Mailchimp or Dotdigital. This comprehensive approach ensures that you are not just meeting customer expectations but exceeding them, ultimately fostering long-term loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Magento Yes 
Shopify Yes 
BigCommerce No 
Google Yes 
Google Sheets Yes 
Mailchimp No 
OneShot Yes 
Salesforce Yes 
WooCommerce No 
X-Cart No 
Zendesk Yes 
dotdigital Engagement Cloud No 

Integrations

Magento Yes 
Shopify Yes 
BigCommerce Yes 
Google No 
Google Sheets No 
Mailchimp Yes 
OneShot No 
Salesforce No 
WooCommerce Yes 
X-Cart Yes 
Zendesk No 
dotdigital Engagement Cloud Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

DigitalGenius

Founded

2014

Country

United Kingdom

Website

www.digitalgenius.com

Vendor Details

Company Name

PureClarity Technologies

Founded

2014

Country

United Kingdom

Website

www.pureclarity.com

Product Features

Artificial Intelligence

Chatbot Yes 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation Yes 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) Yes 

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Product Features

eCommerce Personalization

A/B Testing No 
Abandoned Cart Email No 
Dynamic Pricing No 
Offers & Discounts Notifications No 
Personalized Site Navigation No 
Product Recommendations No 
Reporting / Analytics No 
Social Insights No 

Alternatives

Alternatives

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