Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our continuously advancing platform allows you to tap into insights from leading ecommerce enterprises globally. In the landscape of ecommerce, exceptional customer service stands out as the primary strategic advantage. Crafting a seamless purchasing experience has become crucial, and any shortcomings in this area can result in significant losses. We exist in an era that prioritizes experiences, where fostering strong connections with consumers is paramount. Provide your customers with tailored support across multiple channels and languages: no matter where they are or when they reach out for assistance. DigitalGenius equips you with the tools to enhance your customer's journey, ensuring they receive swift and precise answers. Whether inquiries relate to their orders, product stock, store locations, or sizing options, your customers will feel as though they are interacting with a genuine person! This personalized approach not only builds loyalty but also encourages repeat business, ultimately driving growth for your ecommerce brand.
Description
PureClarity excels in the realm of smart ecommerce personalization, providing a software solution that boasts an extensive array of features designed to boost revenue and enhance average order value, effectively transforming your online visitors into devoted customers. Differentiate yourself from the competition by offering your customers a uniquely tailored shopping experience that captivates and retains their interest. Utilize personalized banners, images, and text to not only engage visitors but also motivate them to make purchases and encourage repeat business. Leverage dynamic product recommendations to effectively upsell and cross-sell at the most opportune moments. Regardless of whether your online store has minimal or extensive trading history, our robust recommender system adapts and identifies the most suitable products to present. Assist customers in discovering exactly what they seek by showcasing relevant items during their search process. Additionally, implement tailored email marketing campaigns to draw customers back by referencing products they have previously viewed or purchased, seamlessly integrating with your current Email Service Provider such as Mailchimp or Dotdigital. This comprehensive approach ensures that you are not just meeting customer expectations but exceeding them, ultimately fostering long-term loyalty.
API Access
Has API
No
API Access
Has API
No
Integrations
Magento
Yes
Shopify
Yes
BigCommerce
No
Google
Yes
Google Sheets
Yes
Mailchimp
No
OneShot
Yes
Salesforce
Yes
WooCommerce
No
X-Cart
No
Integrations
Magento
Yes
Shopify
Yes
BigCommerce
Yes
Google
No
Google Sheets
No
Mailchimp
Yes
OneShot
No
Salesforce
No
WooCommerce
Yes
X-Cart
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
DigitalGenius
Founded
2014
Country
United Kingdom
Website
www.digitalgenius.com
Vendor Details
Company Name
PureClarity Technologies
Founded
2014
Country
United Kingdom
Website
www.pureclarity.com
Product Features
Artificial Intelligence
Chatbot
Yes
For Healthcare
No
For Sales
No
For eCommerce
No
Image Recognition
No
Machine Learning
No
Multi-Language
No
Natural Language Processing
No
Predictive Analytics
No
Process/Workflow Automation
Yes
Rules-Based Automation
No
Virtual Personal Assistant (VPA)
Yes
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Product Features
eCommerce Personalization
A/B Testing
No
Abandoned Cart Email
No
Dynamic Pricing
No
Offers & Discounts Notifications
No
Personalized Site Navigation
No
Product Recommendations
No
Reporting / Analytics
No
Social Insights
No