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support

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Description

Our continuously advancing platform allows you to tap into insights from leading ecommerce enterprises globally. In the landscape of ecommerce, exceptional customer service stands out as the primary strategic advantage. Crafting a seamless purchasing experience has become crucial, and any shortcomings in this area can result in significant losses. We exist in an era that prioritizes experiences, where fostering strong connections with consumers is paramount. Provide your customers with tailored support across multiple channels and languages: no matter where they are or when they reach out for assistance. DigitalGenius equips you with the tools to enhance your customer's journey, ensuring they receive swift and precise answers. Whether inquiries relate to their orders, product stock, store locations, or sizing options, your customers will feel as though they are interacting with a genuine person! This personalized approach not only builds loyalty but also encourages repeat business, ultimately driving growth for your ecommerce brand.

Description

Discover and purchase a wide variety of flowers, pre-rolls, cartridges, vapes, edibles, and accessories all in one place. Our platform serves as the ultimate destination for wholesale cannabis necessities. LeafLink facilitates connections between cannabis buyers and sellers, streamlining the wholesale e-commerce experience. Enhance your brand's visibility to prospective buyers through focused advertising efforts. You can easily list your products, monitor your orders, and oversee your payments with our user-friendly system. No matter if you possess a medical, adult use, or recreational retail license, our marketplace is equipped with everything you need to satisfy your customers. You can effortlessly request adjustments to purchase orders before finalization, eliminating the hassle of communication through email, text, or phone calls. Our innovative technology fosters scalable efficiencies, allowing you to manage your operations seamlessly. Additionally, you will gain access to our reliable network of payment and logistics partners, enabling you to pay all your vendors from a single platform. This simplifies the process of restocking your stores whether you are purchasing directly from sellers or replenishing stock from your warehouse, ensuring your business runs smoothly. In this way, LeafLink not only meets your needs but also supports the growth of your cannabis business.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
BioTrack No 
Canix No 
Distru No 
Dutchie No 
Fishbowl No 
Flourish No 
Google Yes 
Google Sheets Yes 
Magento Yes 
Microsoft Dynamics 365 No 
OneShot Yes 
QuickBooks Online No 
Roshi No 
Sage Intacct No 
Shopify Yes 
Wherefour No 
Xero No 
Zendesk Yes 
metrc No 

Integrations

Salesforce Yes 
BioTrack Yes 
Canix Yes 
Distru Yes 
Dutchie Yes 
Fishbowl Yes 
Flourish Yes 
Google No 
Google Sheets No 
Magento No 
Microsoft Dynamics 365 Yes 
OneShot No 
QuickBooks Online Yes 
Roshi Yes 
Sage Intacct Yes 
Shopify No 
Wherefour Yes 
Xero Yes 
Zendesk No 
metrc Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

DigitalGenius

Founded

2014

Country

United Kingdom

Website

www.digitalgenius.com

Vendor Details

Company Name

LeafLink

Country

United States

Website

leaflink.com

Product Features

Artificial Intelligence

Chatbot Yes 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation Yes 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) Yes 

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Product Features

Cannabis

Administrative / HR Management No 
Business Management No 
CRM No 
Compliance Tracking No 
Cultivation Management No 
Delivery Management No 
Dispensary Management No 
Distribution No 
ERP No 
For Hemp & CBD No 
Inventory Management / Control No 
Lab Testing No 
Manufacturing No 
Payment Processing No 
Point of Sale (POS) No 
Reporting / Analytics No 
Retail Management No 
Sales Tracking No 
Seed to Sale No 
Supplier Management No 
Supply Chain Management No 
Toll Processing No 
Traceability No 
eCommerce / Online Ordering No 

Alternatives

Alternatives

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