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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Banks implementing an omnichannel approach are witnessing substantial growth in their digital platforms. When customers evaluate various banks, they often consider the rates and fees associated with their offerings, which is a logical step in their decision-making process. However, the emotional reactions sparked by customer interactions with various touchpoints play a crucial role in shaping their preferences, often bypassing logical reasoning. Our touchpoint solutions are designed to not only meet but also surpass the rising expectations of discerning customers. Asseco’s omnichannel banking solutions transform your offerings into engaging experiences that are accessible through both self-service and assisted touchpoints. Thanks to our advanced omnichannel banking technology, our web and mobile user interfaces seamlessly adapt to the devices of each customer. Consistency in digital experience is paramount, as customers anticipate the same user interface and user experience, no matter which banking channel they utilize. Ultimately, delivering a cohesive experience can significantly enhance customer loyalty and satisfaction.

Description

Lumin Digital stands as the premier digital banking solution, fostering exceptional growth for financial institutions throughout the United States. By merging innovation, speed, and data, Lumin’s robust platform, designed in the cloud, is equipped to meet and exceed the changing demands of both retail and business banking customers. Through Lumin Digital's distinctive strategy, our partners can innovate and grow at their desired pace, enhance their digital banking ROI, and forge strong relationships with their clientele. We refuse to conform to conventional standards; instead, we continually push the boundaries of excellence. Each innovation we introduce challenges existing industry expectations. With a focus on our clients, a tested methodology, and a flawless record of 100% on-time launches, we facilitate a smooth transition that lays the groundwork for enduring success. Our commitment to innovation is evident through regular updates and a promise of zero disruption, ensuring that our clients remain at the forefront of the digital banking landscape. Moreover, we believe that every small enhancement contributes significantly to the overall experience of banking.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Alacriti No 
Apple Wallet No 
Google Wallet No 
SavvyMoney No 

Integrations

Alacriti Yes 
Apple Wallet Yes 
Google Wallet Yes 
SavvyMoney Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Asseco Group

Founded

1989

Country

Poland

Website

digitalbanking.asseco.com/digitaledge/

Vendor Details

Company Name

Lumin Digital

Founded

2016

Country

United States

Website

lumindigital.com

Product Features

Banking

ATM Management No 
Compliance Tracking Yes 
Corporate Banking Yes 
Credit Card Management Yes 
Credit Union No 
Investment Banking Yes 
Multi-Branch Yes 
Online Banking No 
Private Banking Yes 
Retail Banking Yes 
Risk Management No 
Securities Management No 
Transaction Monitoring Yes 

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