Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Banks implementing an omnichannel approach are witnessing substantial growth in their digital platforms. When customers evaluate various banks, they often consider the rates and fees associated with their offerings, which is a logical step in their decision-making process. However, the emotional reactions sparked by customer interactions with various touchpoints play a crucial role in shaping their preferences, often bypassing logical reasoning. Our touchpoint solutions are designed to not only meet but also surpass the rising expectations of discerning customers. Asseco’s omnichannel banking solutions transform your offerings into engaging experiences that are accessible through both self-service and assisted touchpoints. Thanks to our advanced omnichannel banking technology, our web and mobile user interfaces seamlessly adapt to the devices of each customer. Consistency in digital experience is paramount, as customers anticipate the same user interface and user experience, no matter which banking channel they utilize. Ultimately, delivering a cohesive experience can significantly enhance customer loyalty and satisfaction.
Description
Lumin Digital stands as the premier digital banking solution, fostering exceptional growth for financial institutions throughout the United States. By merging innovation, speed, and data, Lumin’s robust platform, designed in the cloud, is equipped to meet and exceed the changing demands of both retail and business banking customers. Through Lumin Digital's distinctive strategy, our partners can innovate and grow at their desired pace, enhance their digital banking ROI, and forge strong relationships with their clientele. We refuse to conform to conventional standards; instead, we continually push the boundaries of excellence. Each innovation we introduce challenges existing industry expectations. With a focus on our clients, a tested methodology, and a flawless record of 100% on-time launches, we facilitate a smooth transition that lays the groundwork for enduring success. Our commitment to innovation is evident through regular updates and a promise of zero disruption, ensuring that our clients remain at the forefront of the digital banking landscape. Moreover, we believe that every small enhancement contributes significantly to the overall experience of banking.
API Access
Has API
No
API Access
Has API
No
Integrations
Alacriti
No
Apple Wallet
No
Google Wallet
No
SavvyMoney
No
Integrations
Alacriti
Yes
Apple Wallet
Yes
Google Wallet
Yes
SavvyMoney
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Asseco Group
Founded
1989
Country
Poland
Website
digitalbanking.asseco.com/digitaledge/
Vendor Details
Company Name
Lumin Digital
Founded
2016
Country
United States
Website
lumindigital.com
Product Features
Banking
ATM Management
No
Compliance Tracking
Yes
Corporate Banking
Yes
Credit Card Management
Yes
Credit Union
No
Investment Banking
Yes
Multi-Branch
Yes
Online Banking
No
Private Banking
Yes
Retail Banking
Yes
Risk Management
No
Securities Management
No
Transaction Monitoring
Yes