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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance and measure your patient experience by utilizing metrics that focus on building loyalty and trust, which can lead to better oral health results for patients and improved success for dental practices. A solitary one-star rating or NPS score fails to capture the complete picture, especially when the implications are significant. We are revolutionizing how dental care is assessed to provide you with a clear understanding of your patients' needs and preferences. Additionally, we equip you with evidence-based techniques to foster trust and loyalty within your practice. The day after their appointment, patients receive customized, practice-branded communication via their preferred method (whether SMS or email), inviting them to share feedback on their experiences and outcomes. This feedback is compiled and presented in a tailored dashboard accessible to providers, staff, and regional managers, showcasing achievements and identifying opportunities for enhancement. Furthermore, our machine learning-ready data generates actionable, precise insights, enabling dental teams to advance in 14 experience metrics and 4 outcome metrics, ultimately leading to a more fulfilling practice for both patients and professionals alike. By focusing on these critical areas, dental practices can cultivate a culture of continuous improvement and patient satisfaction.

Description

PatientXpress serves as a comprehensive AI-driven platform for dental engagement and analytics, operating seamlessly with any dental practice management software already in use. This innovative solution consolidates various functions, including patient communication, insurance verification, digital intake forms, e-prescribing, billing, and live analytics into a singular system. With a trusted presence in over 1,500 dental practices worldwide, PatientXpress enhances operational efficiency by automating appointment reminders, recall strategies, two-way messaging, Voice AI handling of calls, and gathering post-visit feedback. It boasts compatibility with a range of systems such as OpenDental, Dentrix, Eaglesoft, Practice-Web, EZ2000, HubSpot, RingCentral, WhatsApp, and over 30 additional tools. The majority of practices can start using the platform in less than a day. Additionally, PatientXpress ensures compliance with HIPAA regulations and operates entirely in the cloud, making it a secure and accessible choice for dental professionals. This level of integration and efficiency helps practices focus more on patient care and less on administrative tasks.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

DifferentKind

Country

United States

Website

www.differentkind.com

Vendor Details

Company Name

PatientXpress

Founded

2016

Country

United States

Website

www.patientxpress.us

Product Features

Dental

Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning

Product Features

Dental

Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Alternatives

Alternatives

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