Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance and measure your patient experience by utilizing metrics that focus on building loyalty and trust, which can lead to better oral health results for patients and improved success for dental practices. A solitary one-star rating or NPS score fails to capture the complete picture, especially when the implications are significant. We are revolutionizing how dental care is assessed to provide you with a clear understanding of your patients' needs and preferences. Additionally, we equip you with evidence-based techniques to foster trust and loyalty within your practice. The day after their appointment, patients receive customized, practice-branded communication via their preferred method (whether SMS or email), inviting them to share feedback on their experiences and outcomes. This feedback is compiled and presented in a tailored dashboard accessible to providers, staff, and regional managers, showcasing achievements and identifying opportunities for enhancement. Furthermore, our machine learning-ready data generates actionable, precise insights, enabling dental teams to advance in 14 experience metrics and 4 outcome metrics, ultimately leading to a more fulfilling practice for both patients and professionals alike. By focusing on these critical areas, dental practices can cultivate a culture of continuous improvement and patient satisfaction.
Description
Highlight empowers you to showcase your worth while honing in on insights that foster genuine connections. By facilitating valuable insights, you can cultivate strong relationships, as customers desire to have you as a reliable team member. This platform ensures that communication is rich in information and promotes transparency, catering to the needs of both you and your clients. By enhancing how customers interact with you and their own networks, you provide timely insights that create a unique experience, focusing on achieving results over mere transactions. By contributing value throughout each stage of the engagement process, you enhance the significance of your service. Remaining visible to customers, you can deliver impactful experiences and tangible outcomes that drive growth. Designed specifically for the success of service providers, Highlight fosters trust and transparency through effective communication and insights. With customized interfaces for sales teams, service managers, and clients, everyone has access to the essential information needed for informed decision-making, ensuring a seamless collaborative experience for all parties involved. This interconnected approach not only elevates customer satisfaction but also enhances overall business performance.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$680.65 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
DifferentKind
Country
United States
Website
www.differentkind.com
Vendor Details
Company Name
Highlight
Founded
2000
Country
United Kingdom
Website
highlight.net/service-providers/
Product Features
Dental
Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning
Product Features
MSP
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling