Average Ratings 4 Ratings
Average Ratings 0 Ratings
Description
Dialogflow by Google Cloud is a natural-language understanding platform that allows you to create and integrate a conversational interface into your mobile, web, or device. It also makes it easy for you to integrate a bot, interactive voice response system, or other type of user interface into your app, web, or mobile application. Dialogflow allows you to create new ways for customers to interact with your product. Dialogflow can analyze input from customers in multiple formats, including text and audio (such as voice or phone calls). Dialogflow can also respond to customers via text or synthetic speech. Dialogflow CX, ES offer virtual agent services for chatbots or contact centers. Agent Assist can be used to assist human agents in contact centers that have them. Agent Assist offers real-time suggestions to human agents, even while they are talking with customers.
Description
VoiceBun is a user-friendly, open-source platform designed for creating and managing voice agents without any coding requirements, enabling users to build AI-driven conversational assistants simply by using natural language prompts. This innovative tool seamlessly integrates speech recognition, extensive language models, and voice synthesis within a single framework, allowing you to set your agent's objectives, initial greetings, and connect various tools and data sources; as a result, VoiceBun autonomously generates the necessary conversational structures, state management, and API links to effectively manage incoming and outgoing communications for customer support, appointment scheduling, lead qualification, and various other tasks. Accessible through a web-based interface, it offers mobile compatibility and individualized deployments using user-specific subdomains, while its built-in analytics feature reveals call transcripts, usage statistics, success rates, and sentiment analysis trends. Furthermore, the platform supports various integrations, including telephony options, webhook actions for external processes, and role-based access controls, all safeguarded with encrypted credentials to ensure robust enterprise-level security. With VoiceBun, even those without technical expertise can easily create powerful voice agents tailored to their specific needs.
API Access
Has API
API Access
Has API
Integrations
AutoResponder
Avaya Aura
Avaya Experience Platform
Carrot quest
Charles
Chatterbox
Cisco Webex
Five9
LINE
Landbot.io
Integrations
AutoResponder
Avaya Aura
Avaya Experience Platform
Carrot quest
Charles
Chatterbox
Cisco Webex
Five9
LINE
Landbot.io
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$20 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Founded
1998
Country
United States
Website
cloud.google.com/dialogflow
Vendor Details
Company Name
VoiceBun
Country
United States
Website
www.voicebun.com
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversation Intelligence
AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Machine Learning
Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization
Natural Language Processing
Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization