Average Ratings 4 Ratings

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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Dialogflow by Google Cloud is a natural-language understanding platform that allows you to create and integrate a conversational interface into your mobile, web, or device. It also makes it easy for you to integrate a bot, interactive voice response system, or other type of user interface into your app, web, or mobile application. Dialogflow allows you to create new ways for customers to interact with your product. Dialogflow can analyze input from customers in multiple formats, including text and audio (such as voice or phone calls). Dialogflow can also respond to customers via text or synthetic speech. Dialogflow CX, ES offer virtual agent services for chatbots or contact centers. Agent Assist can be used to assist human agents in contact centers that have them. Agent Assist offers real-time suggestions to human agents, even while they are talking with customers.

Description

Sideconvo is an innovative plugin powered by AI that enhances a traditional website, transforming it into an engaging and interactive platform by automatically scanning all its pages, including FAQs, product details, and uploaded documents, to create a comprehensive knowledge base for a smart conversational agent. After a simple installation via a single line of JavaScript added to the site header, Sideconvo activates instantly, allowing users to interact through both voice and text. The AI agent excels in real-time engagement, responding to inquiries, assisting visitors, summarizing or retrieving pertinent information, and facilitating navigation through the website or product offerings, which ultimately boosts usability, customer support, and conversion rates. Additionally, site administrators have the flexibility to customize the AI’s personality and tone—whether it be playful, polished, or professional—and refine its interactions by determining which content areas to emphasize or avoid, specifying target audiences, and personalizing conversation starters or guidelines. This level of customization ensures that the conversational experience aligns perfectly with the site's branding and user expectations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AutoResponder
CEDEX Technologies
Call Center Studio
Carrot quest
Clienk
Cognigy.AI
Dialpad Support
Five9
Google Cloud Platform
Infobip
Inworld
Kore.ai
Landbot.io
PubNub
Resemble AI
Resolve
Stackreaction
Tiledesk
WPBot
respond.io

Integrations

AutoResponder
CEDEX Technologies
Call Center Studio
Carrot quest
Clienk
Cognigy.AI
Dialpad Support
Five9
Google Cloud Platform
Infobip
Inworld
Kore.ai
Landbot.io
PubNub
Resemble AI
Resolve
Stackreaction
Tiledesk
WPBot
respond.io

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$41.67 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Google

Founded

1998

Country

United States

Website

cloud.google.com/dialogflow

Vendor Details

Company Name

Sideconvo

Country

United States

Website

www.sideconvo.ai/

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Machine Learning

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Alternatives

Alternatives

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