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Description
Dialog Insight is an all-in-one multi-channel marketing automation platform designed to help companies engage audiences and build lasting customer relationships. It offers comprehensive features to create, manage, automate, and optimize campaigns via email, push, SMS, RCS, WhatsApp, and more. With user-friendly interfaces and tools like surveys, contests, events, forms, and web tracking, Dialog Insight provides a 360° view of customers and prospects. Advanced segmentation allows precise targeting based on behavior, preferences, and purchase history, ensuring relevant communications. Its automation features enable companies to orchestrate complex multi-channel campaigns, delivering the right message at the right time through the right channel. The platform includes marketing pressure management, customer lifecycle tracking, and robust performance tracking and analysis tools, offering valuable insights for informed decision-making and strategy optimization to maximize ROI. Dialog Insight is ISO27001 secure and RGPD compliant, with ongoing customer support for technical assistance and strategic advice. It provides tools for acquiring, retaining, and reactivating customers, ensuring effective and profitable campaigns.
Description
Symplify is a cross-channel CRM and marketing automation platform designed for marketers and CRM teams who need to move fast without losing relevance.
Built in Stockholm with European data hosting, Symplify helps businesses across ecommerce, entertainment, and iGaming deliver personalised customer journeys at scale, across email, SMS, push, on-site, and more. With over 3.3 billion messages sent through the platform every year, it is built for high-volume operations, handling large data streams at scale while keeping automation simple to manage. AI is built into the platform across segmentation, churn prediction, and campaign optimisation.
Symplify connects all customer touchpoints into a single view, enabling teams to act on behaviour in real time rather than working from batch reports. Journeys trigger automatically based on what customers do, not what was scheduled weeks in advance. The result is communication that feels relevant because it is relevant.
We have been in this space for over 25 years, and the person who wrote the first line of Symplify code still leads the product today.
Trusted by operators across Europe and globally, Symplify is the platform for teams that want to own their customer data, act on it in real time, and build relationships that last.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Axis LMS
Yes
Flows
No
Google Cloud BigQuery
Yes
Lightspeed eCommerce
Yes
Magento
Yes
Microsoft Dynamics 365
Yes
Playable
No
PrestaShop
Yes
Salesforce
Yes
Shopify
Yes
Integrations
Axis LMS
No
Flows
Yes
Google Cloud BigQuery
No
Lightspeed eCommerce
No
Magento
No
Microsoft Dynamics 365
No
Playable
Yes
PrestaShop
No
Salesforce
No
Shopify
No
Pricing Details
$209 per month /194€ per month
Price for 10.000 contacts
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Dialog Insight
Founded
1999
Country
Canada
Website
www.dialoginsight.com
Vendor Details
Company Name
Symplify
Founded
2000
Country
Sweden
Website
symplify.com
Product Features
Email Marketing
A/B Testing
Yes
Artificial Intelligence
Yes
Auto-Responders
Yes
CAN SPAM Compliance
Yes
Customer Surveys
Yes
Drip Campaigns
Yes
Dynamic Content
Yes
Event Triggered Email
Yes
Image Library
Yes
Landing Pages/Web Forms
Yes
Mailing List Management
Yes
Mobile Optimized Emails
Yes
Reporting/Analytics
Yes
Subscriber Management
Yes
Template Management
Yes
WYSIWYG Email Editor
Yes
Marketing Automation
A/B Testing
Yes
Analytics / ROI Tracking
Yes
Artificial Intelligence
Yes
Content / Blogging Platform
Yes
Customizable CTAs
Yes
Drip Campaigns
Yes
Dynamic Content
Yes
Landing Pages / Web Forms
Yes
Lead Scoring
Yes
Sales Intelligence
Yes
Search Marketing
Yes
Segmentation
Yes
Social Marketing
Yes
Website Visitor Tracking
Yes
Product Features
Email Marketing
A/B Testing
Yes
Artificial Intelligence
No
Auto-Responders
Yes
CAN SPAM Compliance
Yes
Customer Surveys
Yes
Drip Campaigns
Yes
Dynamic Content
Yes
Event Triggered Email
Yes
Image Library
Yes
Landing Pages/Web Forms
Yes
Mailing List Management
Yes
Mobile Optimized Emails
Yes
Reporting/Analytics
Yes
Subscriber Management
Yes
Template Management
Yes
WYSIWYG Email Editor
Yes
Email Template Design
A/B Testing
Yes
Code From Scratch
Yes
Drag & Drop Editing
Yes
Image Library
Yes
Import HTML Code
No
Mobile-Friendly / Responsive
Yes
Potential Issue Identification
No
Premade Templates
Yes
Proofing
No
Reporting / Analytics
Yes
Text Editor
Yes
Theme Editor
No
Marketing Automation
A/B Testing
Yes
Analytics / ROI Tracking
Yes
Artificial Intelligence
Yes
Content / Blogging Platform
No
Customizable CTAs
Yes
Drip Campaigns
Yes
Dynamic Content
Yes
Landing Pages / Web Forms
Yes
Lead Scoring
Yes
Sales Intelligence
No
Search Marketing
No
Segmentation
Yes
Social Marketing
No
Website Visitor Tracking
Yes
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
No
Mobile Keywords
Yes
Polls / Voting
No
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
Yes
Text-to-Win
No