Average Ratings 608 Ratings
Average Ratings 1 Rating
Description
DialedIn is a cloud-based call center software built for teams that demand reliability, performance, and control at scale. It streamlines operations with intelligent tools that simplify call management, optimize agent workflows, and improve customer experiences. Rather than adding layers of complexity, DialedIn provides a flexible, scalable system that reduces wasted time and helps contact centers operate more efficiently. From inbound and outbound calling to blended environments, DialedIn is engineered to adapt to evolving business needs while maintaining compliance and uptime.
• Intelligent Call Routing: Matches each customer with the right agent to improve satisfaction and better balance workloads.
• Proven Dial Strategies: Leverages advanced algorithms to enhance contact rates and reduce downtime.
• Customizable Tools: Adapts to your specific operational needs, ensuring that the technology works for you, not the other way around.
• 100% US-Based Support: Offers comprehensive support, including technical and account management, ensuring maximum utilization of the dialer.
• CleanCallerID™: An innovative feature that monitors and swaps out DIDs tagged as SPAM/SCAM by carriers with fresh DIDs automatically, ensuring uninterrupted customer interaction.
With built-in analytics, reporting, and automation features, supervisors gain full visibility into agent performance and call outcomes, allowing for smarter decision-making and stronger ROI. DialedIn is not only designed to maximize live connections but also to keep agents connected with customers through secure, dependable, and user-friendly technology. By removing friction from daily operations, DialedIn empowers contact centers of all sizes to focus less on manual processes and more on delivering excellence.
Description
Introducing the premier prospecting solution from the forefront of sales telephony innovation.
• Featuring a unique copper-based technology that ensures unmatched call clarity and immediate connection.
• Benefit from straightforward calling modes and sophisticated filters that provide quick access to effective sales strategies.
• Utilize the Click to Call function for a blend of manual list management and nurturing calls.
• Experience automated single line power dialing, reaching up to 85 calls each hour.
• Take advantage of automated multi-line power dialing, capable of up to 300 calls per hour.
Effectively oversee leads, contacts, and your sales pipeline with our user-friendly lead manager.
• Easily import data, automatically post information from our trusted data partners, or utilize our tailored lead capture forms to enhance your pipeline.
• Craft calling lists, categorize your data into personalized groups, and establish customized workflows.
• Stay organized with Mojo's comprehensive calendar and scheduling tools for managing tasks, follow-up calls, and appointments, ensuring nothing slips through the cracks.
This all-in-one system transforms your sales process, empowering you to maximize productivity and efficiency like never before.
API Access
Has API
API Access
Has API
Integrations
Zapier
BoomTown
Dropbox
Gong
Google Workspace
HubSpot Sales Hub
InvestorFuse
Jira
Lofty
Make
Integrations
Zapier
BoomTown
Dropbox
Gong
Google Workspace
HubSpot Sales Hub
InvestorFuse
Jira
Lofty
Make
Pricing Details
$25.00/month/user
Free Trial
Free Version
Pricing Details
$99 per license
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
DialedIn
Founded
1996
Country
United States
Website
getdialedin.com
Vendor Details
Company Name
Mojo Dialing Solutions
Founded
2001
Country
United States
Website
www.mojosells.com
Product Features
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
Product Features
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Lead Management
Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking
Sales Acceleration
CPQ
Campaign Management
Dialer
Email Sequencing
Email Templates
Email Tracking
List Building
Meeting Scheduler
Predictive Analytics
Reporting
Sales Gamification
Sales Intelligence
Sales Workflow Management