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Average Ratings 149 Ratings

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Description

Streamline everything from proof of delivery and real-time driver tracking, through to route optimisation and customer updates. Save time, reduce operating costs, and boost productivity with Detrack. Integrations Integrate with the best accounting and SMS platforms. From order creation through to proof of delivery, everything works together seamlessly - orders sync automatically, customers get notified instantly and drivers receive jobs in real-time. Test drive all features for free It only takes a few minutes to add your drivers, upload or create jobs and start branding your customer comms. Our free trial gives you access to all features for 14 days. We know that there aren’t enough hours in the day and our experts are available 24/5 to help you get set up to achieve your goals faster. You can chat live or book a call back for practical, hands-on support.

Description

We create, implement, and provide support for routing and scheduling software designed to tackle the everyday challenges faced by transport operations worldwide. The complexity of modern delivery operations has rendered manual planning inadequate, as even the most straightforward tasks can involve countless variables that complicate cost management, performance optimization, and customer satisfaction. Whether your deliveries are headed to retail outlets, corporate offices, residential areas, or various other destinations, Paragon’s software assists in navigating intricate daily planning tasks by generating efficient and feasible transport plans that enhance the utilization of your drivers and vehicles. Moreover, after completing daily live planning and route adjustments, you can leverage the same Paragon software for strategic planning purposes, allowing you to uncover additional savings, improve customer service, and simulate potential future business expansion. This holistic approach ensures that your transport operations remain agile and responsive in an ever-evolving logistical landscape.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

8x8 Yes 
AfterShip Yes 
Exotel Yes 
LINK Mobility Yes 
MYOB Yes 
Machship Yes 
Monkedo Yes 
QuickBooks Online Yes 
Rentrax No 
Shopee Yes 
Shopify Yes 
Trimble TMS No 
Twilio Yes 
Vonage Business Yes 
WhatsApp Yes 
WooCommerce Yes 
Xero Yes 
Zapier Yes 
viaSocket Yes 

Integrations

8x8 No 
AfterShip No 
Exotel No 
LINK Mobility No 
MYOB No 
Machship No 
Monkedo No 
QuickBooks Online No 
Rentrax Yes 
Shopee No 
Shopify No 
Trimble TMS Yes 
Twilio No 
Vonage Business No 
WhatsApp No 
WooCommerce No 
Xero No 
Zapier No 
viaSocket No 

Pricing Details

$29/month/user
PRO - $29 per vehicle, per month (save 10% on annual subscription)
Includes:
- Unlimited sub-users
- Live driver tracking and job updates
- Proof of delivery (signature, 10 photos, location, timestamps)
- Branded customer notifications (SMS, WhatsApp, email) and tracking links
- Secure data storage (5 years)
- Custom field mapping
- Manager app and Scanner app
- Analytics
- API and integrations


ADVANCED - $39 per vehicle, per month (save 10% on annual subscription)
- Includes all PRO features, plus:
- Route optimization
- Vehicle safety checks
- Reoccurring orders
- Rate cards
- Advanced analytics

CUSTOM - for 100+ fleets, custom pricing and support
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Detrack Systems

Founded

2013

Country

Singapore

Website

www.detrack.com

Vendor Details

Company Name

Paragon Software Systems

Founded

1991

Country

United Kingdom

Website

www.paragonrouting.com

Product Features

Courier

Barcode Support Yes 
Billing & Invoicing No 
Compensation Management No 
Customer Database Yes 
Dispatch Management Yes 
Job Assignment Management Yes 
Label Printing Yes 
Order Entry Yes 
Routing Yes 
Scheduling Yes 

Delivery Management

Customer Portal Yes 
Dispatch Management Yes 
Driver ETA Yes 
Driver Management Yes 
For Courier Services Yes 
For Freight No 
For Restaurants No 
Order Tracking Yes 
Routing Yes 
Scheduling Yes 
Signature Capture Yes 
Surveys & Feedback Yes 

Fleet Management

Dispatch Management Yes 
Employee Management No 
Fuel Management No 
GPS Tracking Yes 
Incident Reporting No 
Inspection Management Yes 
Inventory Management No 
Maintenance Management No 
Mileage Tracking Yes 
Motor Pool No 
Routing Yes 
Tire Management No 
VIN Lookup No 
Work Order Management Yes 

Logistics

3PL Yes 
Barcoding / RFID Yes 
CRM No 
Container Tracking No 
Cross Docking No 
Fleet Management Yes 
Inventory Management No 
Order Management Yes 
Purchasing No 
Scheduling Yes 
Shipping Management No 
Transportation Management Yes 

Transportation Management

Billing & Invoicing Yes 
Carrier Management Yes 
Customer Management Yes 
Dispatch Management Yes 
Driver Management Yes 
Fleet / Equipment Management Yes 
Load Management Yes 
Order Management Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Shipment Management Yes 

Product Features

Fleet Management

Dispatch Management No 
Employee Management Yes 
Fuel Management No 
GPS Tracking Yes 
Incident Reporting Yes 
Inspection Management No 
Inventory Management No 
Maintenance Management Yes 
Mileage Tracking No 
Motor Pool No 
Routing Yes 
Tire Management No 
VIN Lookup Yes 
Work Order Management No 

Route Planning

Capacity Planning No 
Drag & Drop Scheduling No 
Driver Management No 
Emergency Dispatch No 
GPS Tracking No 
Performance Metrics No 
Route Costing No 
Territory Management No 

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