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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Software that automates your entire eCommerce business. Despatch Cloud is an order and stock management system that streamlines and automates your entire eCommerce platform. It also provides all the tools you need to grow your business in all your marketplaces. You can keep track of your workflow and monitor and display your daily progress via a dashboard that displays order totals in real-time. You can view all your pending orders from one place, sort and navigate with advanced fields and filters to help you manage your order processing. You can assign rules to generate custom picks. Automatedly generate email invoices. Use custom, traceable order notes.

Description

Discover how your team can efficiently handle orders and requests, streamline marketing efforts, and evaluate performance metrics. All incoming orders are consolidated into a unified list that is then allocated to operators for processing. Every customer maintains a comprehensive communication history, regardless of the channel used. Automated triggers efficiently assign tasks to staff, send customer notifications, and update their information seamlessly. Operators benefit from a unified interface, eliminating the need to exit the CRM to check stock levels, generate invoices, or schedule deliveries. Aggregate customer information from various channels within the CRM system, enabling effective database segmentation based on this data. Implement automatic strategies designed to boost repeat sales while delivering personalized marketing campaigns to segmented audiences. Engage with customers through messaging apps directly within the CRM platform, and access past customer interactions with just two clicks. Additionally, create orders directly from CRM conversations and verify product availability using the integrated catalog. This comprehensive approach enhances operational efficiency and fosters stronger customer relationships.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Alfa-Track
Binotel
CS-Cart Free
Calltouch
Carrot quest
CoMagic
MeaSoft
OnBuy
Ringostat
Roistat
UseDesk

Integrations

Alfa-Track
Binotel
CS-Cart Free
Calltouch
Carrot quest
CoMagic
MeaSoft
OnBuy
Ringostat
Roistat
UseDesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Despatch Cloud

Country

United Kingdom

Website

despatchcloud.com

Vendor Details

Company Name

retailCRM

Country

Russia

Website

www.retailcrm.pro/

Product Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

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